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ONLINE CSR Entry Level Benefits Assistant

Key Facts

Remote From: 
Full time
Senior (5-10 years)
English

Other Skills

  • Relationship Building
  • Communication
  • Video Conferencing
  • Professionalism
  • Time Management
  • Strong Work Ethic
  • Organizational Skills
  • Computer Literacy
  • Self-Motivation
  • Active Listening

Roles & Responsibilities

  • Strong communication and active listening skills
  • Basic computer proficiency and comfort in a virtual environment
  • Self-motivated with a strong work ethic
  • Friendly, professional, and relationship-focused personality

Requirements:

  • Meet with clients through virtual Zoom consultations, guiding them through their benefit options with clarity, care, and professionalism.
  • Engage with clients remotely using Zoom without cold calling, in-person meetings, or high-pressure sales.
  • Build and maintain long-term client relationships focused on service and meaningful conversations.
  • Manage scheduling, follow-ups, and documentation to ensure a smooth remote client experience.

Job description

Remote Client Representative – Protect Families. Build Your Future. Work From Home.

Location: 100% Remote (U.S. & Canada)

Step into a career built on purpose, service, and long-term impact.

Since 1951, AO has been dedicated to protecting working-class families by providing life, accident, and supplemental health benefits to members of labor unions, credit unions, and associations. For more than seven decades, our mission has remained clear: to serve the people who keep our communities strong and protect the families who depend on them.

Today, AO continues to grow rapidly while staying grounded in the values that built our foundation. We are expanding our fully remote team and seeking compassionate, motivated professionals who excel at building relationships and making a meaningful difference.


Your Role

As a Remote Client Representative, you will meet with clients through virtual Zoom consultations, guiding them through their benefit options with clarity, care, and professionalism.

  • No cold calling
  • No in-person meetings
  • No high-pressure sales

This is a relationship-focused role ideal for individuals who value service, meaningful conversations, and long-term client impact.


About AO

  • Parent Company: Globe Life
  • Growth: Over 20% expansion last year—even in challenging economic conditions
  • Work Environment: Fully Remote (U.S. & Canada)
  • Mission: To protect every child and serve all working people

AO combines the stability of a long-established organization with the flexibility of modern remote work.


What We’re Looking For

  • Strong communication and active listening skills
  • Basic computer proficiency and comfort in a virtual environment
  • Self-motivated with a strong work ethic
  • Friendly, professional, and relationship-focused personality
  • Effective time management and organizational skills
  • Leadership experience is a plus, but not required

No prior insurance experience is necessary—we provide full training, mentorship, and ongoing support.


What We Offer

100% Remote Flexibility
Work from anywhere in the U.S. or Canada with a schedule that supports your lifestyle.

Weekly Pay + Performance Incentives
Earn consistent income with bonuses tied directly to your results.

Health Insurance Reimbursement
Available after 3 months to support your well-being.

Life Insurance Coverage
Protection for you and peace of mind for your family.

Residual Income & Renewals
Build long-term financial stability through ongoing client relationships.

Retirement Planning Options
Plan for your future with clear pathways for growth and advancement.

Ongoing Training & Mentorship
Receive continuous coaching, leadership development, and support from experienced professionals.


Interview Process

All interviews are conducted via Zoom video conferencing to ensure convenience and accessibility.


Be Part of Our Legacy

Join AO and help carry forward a mission that has protected families for generations—while building a flexible, purpose-driven career you can be proud of.

If you’re ready to make an impact, grow professionally, and work from home with a company that stands for something meaningful, we encourage you to apply today.

Submit your resume and contact information to begin your remote journey with AO. 🚀

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