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Roles & Responsibilities

  • Bachelor’s Degree required, or 4 years of related experience in lieu of degree
  • 8+ years of progressive HR or account relationship management experience, with at least 4 years in staffing or search
  • Extensive experience with full-cycle recruiting and strong knowledge of applicable federal, state, and local employment laws and regulations
  • Subject matter expert in labor market analytics with proficiency in Microsoft Office and sourcing tools

Requirements:

  • Identifies and builds community partnerships to generate candidates in alignment with organizational hiring and program objectives
  • Develops and implements creative sourcing strategies to identify candidates and craft a pipeline of talent for open positions
  • Leverages market analytics to influence workforce and location strategy and navigates candidate relationship management and AI systems
  • Leads cross-functional teams in strategy development and implementation of recruiting solutions, manages complex recruiting initiatives, and negotiates offers within approved ranges while ensuring compliance

Job description

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

Tasks:

  • Identifies and builds community partnerships to generate candidates in alignment with organization's hiring and program objectives.
  • Develops and implements creative sourcing strategies to identify candidates and craft a pipeline of talent for open positions.
  • Utilize market analytics to influence and inform on workforce and location strategy. 
  • Expert technology navigation to include Candidate Relationship Management and AI systems.
  • Identifies and champions people, process, and technology enhancements 
  • Identifies and supports training opportunities.
  • Performs full life cycle recruiting utilizing various recruitment methods for complex, niche skill sets.
  • Coordinates with internal and external partners to establish networks and relationships in support of our military, diversity and college hiring requirements with minimal direction.
  • Follows up and follows through on all submitted candidates in a timely manner and ensures that the Applicant Tracking System (Workday) is kept up to date in real time and ensures compliance with all Federal, State and Regulatory requirements.
  • Leveraging defined job descriptions, develops compelling job posting descriptions to attract talent and strives to differentiate USAA from our competitors.
  • Keeps candidates continually informed with high-touch communication throughout the entire hiring process
  • Negotiates complex total compensation packages within approved range, maintaining a fiduciary responsibility to the company.  
  • Leads and facilitates cross-functional teams in the strategy development and implementation of business hiring solutions.
  • Manages complex recruiting initiatives and is a lead strategic partner to identified business lines in development of recruiting plans.
  • Supports and mentors coworkers through the recruiting processes to maintain compliance within external and internal regulatory agencies.
  • Applies and shares expert knowledge of recruiting discipline(s), specifically employment law, policies and procedures.
  • Extends offers to candidates and leverages expert knowledge about the competitive landscape and our internal total rewards package to help close candidates.
  • Serves as a technical leader to team members on escalations and policy guidance.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

Minimum Education:

  • Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

Minimum Experience:

  • 8 years progressive work experience in general human resources, and/or account relationship management, to include knowledge of applicable employment laws, with at least 4 years in staffing or search environment.
  • Extensive experience with full cycle recruiting.
  • Expert knowledge of applicable policies and federal, state, and local employment laws and regulations.
  • Comprehensive understanding of recruiting methods, strategies and develops and shares best practices and serves as a resource for team members.
  • Subject Matter Expert evaluating and communicating labor market analytics.
  • Subject Matter Expert knowledge and use of Microsoft Office products and other software to support sourcing tools and techniques.

#DNP

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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