Bachelor's degree in behavioral health or human services or non-licensed master's-level clinician (nursing, psychology, social work, marriage and family therapy, counseling) – required
Verifyable High School Diploma or GED – required
2 years' experience in behavioral health, social services or related field
Managed Care experience preferred
Requirements:
Manage telephonic (hybrid) case management with caseloads ranging from 250 to 500 members, depending on stratification and complexity
Collaborate with care teams and utilize best-in-class operating and clinical models to elevate patient care for dual-eligible populations
Facilitate case management processes by providing appointment scheduling, benefits access, and member education using care management tools and resources
Provide comprehensive healthcare management services to facilitate appropriate treatment, manage costs, and improve program/operational efficiency related to clinical issues
Job description
Our Client, a Retail Pharmacy company, is looking for a Case Management Coordinator for their Remote/Hybrid location.
Responsibilities:
Telephonic (Hybrid) Case Managers: Caseloads range from 250 to 500 members, depending on member stratification levels and complexity of needs.
Help us elevate our patient care to a whole new level! Join our client team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models.
The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.
Provide comprehensive healthcare management services to facilitate appropriate healthcare treatment, effectively manage healthcare costs and improve healthcare program/operational efficiency involving clinical issues
Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services required (nursing, psychology, social work, marriage and family therapy, counseling).
Requirements:
Bachelor's degree in behavioral health or human services Required (psychology, social work, marriage and family therapy, nursing, counseling, etc.) or non-licensed masters-level clinician.
Verifyable High School Diploma or GED Required
Case management and discharge planning experience preferred
2 years’ experience in behavioral health, social services or appropriate related field equivalent to program focus
Managed Care experience preferred
Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually
Excellent analytical and problem-solving skills
Effective communications, organizational, and interpersonal skills
Ability to work independently
Proficiency with standard corporate software applications, including MS Word, Excel,
Outlook and PowerPoint, as well as some special proprietary applications.
Efficient and Effective computer skills including navigating multiple systems and keyboarding
ICONMA is an Equal Opportunity Employer. All qualified applicants will receive considerationfor employment without regard to any status protected by applicable law.
