Key Facts

Remote From:

Mexico

Full time

Senior (5-10 years)

English

Hard Skills

Other Skills

•
Distributed Team Management
•
Time Management

Roles & Responsibilities

1+ years leading complex project delivery or operations in AI data, content review, annotation, labeling, or related domains
Near-native English with strong writing and editorial skills
Hands-on experience with generative AI tools (text, voice, or video)
Familiarity with data-annotation platforms and model-evaluation tools

Requirements:

Lead end-to-end delivery for large or multi-workstream AI data projects (collection, labeling, evaluation), including planning, milestones, resourcing, and controls
Manage client governance and change requests; align scope, priorities, and plans
Own financials: track budgets, margins, forecasts, burn, and change orders to protect profitability
Collaborate with Quality team to define QA approach and implement continuous improvement loops

Welocalize

Professional Services

About Welocalize

For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models. At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance. Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.

Company type: Large

Industry: Professional Services

Founded: 2018

Company size: 1001 - 5000

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Job description

Welo Data works with technology companies to provide datasets that are high-quality, ethically sourced, relevant, diverse, and scalable to supercharge their AI models. As a Welocalize brand, WeloData leverages over 25 years of experience in partnering with the world’s most innovative companies and brings together a curated global community of over 500,000 AI training and domain experts to offer services that span:

ANNOTATION & LABELLING: Transcription, summarization, image and video classification and labeling.

ENHANCING LLMs: Prompt engineering, SFT, RLHF, red teaming and adversarial model training, model output ranking.

DATA COLLECTION & GENERATION: From institutional languages to remote field audio collection.

RELEVANCE & INTENT: Culturally nuanced and aware, ranking, relevance, and evaluation to train models for search, ads, and LLM output.

Want to join our Welo Data team? We bring practical, applied AI expertise to projects. We have both strong academic experience and a deep working knowledge of state-of-the-art AI tools, frameworks, and best practices. Help us elevate our clients' Data at Welo Data.

Job Description Summary:

Manages complex, strategic AI training data projects. Owns end-to-end delivery, client relationships, and financial outcomes. Guides Project Coordinators, executes quality strategy in partnership with quality team, and drives process improvements and new service pilots. Assists in the management of complex projects that enable Generative AI capabilities for clients, guiding project coordinators and partnering with Quality on standards and continuous improvement.

This role will help designing and operationalizing a new Audio Collection capability for multiple customer, including setting up recording studio partnerships, sourcing candidates in key locations, and running end-to-end audio collection programs. This role would form the foundation of our professional audio collection operations.

Key Responsibilities

Program & Delivery Leadership: Execute delivery plans, milestones, resourcing, and controls for large or multi-workstream AI data projects (collection, labeling, evaluation).
Client Management: Contribute to regular governance, status, and planning sessions; handle scope, priorities, and change.
Financial Ownership: Track budgets, rates, and margins; manage forecasts, burn, and change orders to protect profitability.
Quality Partnership: Share accountability with the Quality Analyst team for QA approach and continuous improvement loops.
Resource & Capacity Planning: Plan and secure rater/annotator capacity; align training, shifts, and handoffs across time zones.
Risk, Issue & Change Control: Run root-cause and corrective actions; escalate material risks with options and impact.
Process & Service Innovation: Contribute to SOPs, templates, and dashboards; pilot new delivery methods and services for AI data programs.
Compliance & Security: Ensure data handling, privacy, and security policies are followed across all workstreams.
Reporting & Insights: Keep trackers and dashboards current; translate delivery data into clear, actionable insights for clients and leaders.

Skills

Strong planning and organization across parallel workstreams.
Clear written and spoken communication with senior client stakeholders.
Solid use of spreadsheets, PM/task boards, and basic BI; comfort with ETL concepts is a plus.
Quality mindset with practical use of SOPs, QA gates, and acceptance criteria.
Financial awareness (budgets, margin, change orders) and sound trade-off judgment.
Coaching ability for junior PMs and Coordinators.
Confident escalation and negotiation to resolve risks, issues, and scope questions.
Comfortable working with global, distributed teams (intermediate to advanced English).

Additional Qualifications

Near-native English with strong writing and editorial skills.
Hands-on experience with generative AI tools (text, voice, or video).
Background in QA testing, rubric design, or AI safety/ethics evaluation.
Familiarity with data-annotation platforms and model-evaluation tools.
Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required).
Able to work independently and manage workflows effectively in a remote environment .
Multilingual ability beyond English.

Scope and Autonomy

Assists in leading one large strategic project or several medium projects end-to-end.
Executes delivery approach within scope, budget, and policies; escalates only non-standard or high-impact items.
Provides day-to-day direction to a small delivery pod (e.g., 2–8 Junior PMs/Coordinators) and influences cross-functional partners.
Shares accountability for quality outcomes with the Quality Analyst.

Experience and Education

1+ years leading complex project delivery or operations (AI data, content review, annotation, labeling, or adjacent domains).

Experience coordinating multi-team delivery and managing client touchpoints.

Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields

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