Key Facts

Remote From:

Full time

Junior (1-2 years)

English, Spanish

Hard Skills

Data Entry Working With The Developmentally Disabled Business Communication Organizational Structure Program Standards Help Desk Support Office Equipment Principal Component Analysis Online Communication

Other Skills

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Microsoft Office
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Multitasking
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Detail Oriented
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Prioritization
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Professionalism
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Non-Verbal Communication
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Client Confidentiality
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Teamwork
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Physical Flexibility

Roles & Responsibilities

Minimum 1 year of experience working with individuals with developmental and/or intellectual disabilities.
Experience with Waivered Services and/or PCA is a plus.
Bilingual in English/Spanish is a plus.
Proficient in Microsoft Office Suite with strong data entry/typing skills and excellent written and verbal communication.

Requirements:

Assist with scheduling required home visits for families receiving PCA services.
Follow program guidelines and maintain professionalism in communications with clients.
Provide administrative support and perform assigned duties to support the scheduling program.
Organize and prioritize multiple tasks with strong attention to detail while maintaining confidentiality.

Job description

Job Type

Full-time

Description

At Accra, our mission is to improve lives by providing individualized homecare services and support to people living at home.

We foster an environment where every employee is respected, celebrated, and encouraged to bring their whole self to work.

Why Work at Accra?

Accra offers a comprehensive benefits package designed to support your personal well-being, professional growth, and financial future:
Work/Life Balance: Schedules designed to help you thrive.
Generous PTO: Including an additional paid day dedicated to self-care and a separate paid day for community volunteering.
Mental Health Support: Free wellbeing programs.
Smart Financial Options: HSA & FSA plans to help you plan ahead.
Secure Your Future: 401(k) retirement plan to invest in tomorrow.
Comprehensive Benefits: Medical, dental, and vision coverage for full-time employees.
Professional Development: Training and growth opportunities to advance your career.

About This Role:

The Scheduling Specialist’s main duty is to assist with scheduling required home visits on behalf of families who are receiving PCA services. The Scheduling Specialist will follow program guidelines, maintain professionalism when corresponding with clients, and assist the program with any administrative duties as they are assigned.

Requirements

1-year experience or more working with individuals with developmental and/or intellectual disabilities.
Experience working with Waivered Services and or PCA is a plus.
Bilingual in English/Spanish is a plus.
Maintain positive communication with Families, and Coworkers.
Advanced communication skills both written and oral; Spanish language fluency is a plus.
Ability to organize and prioritize.
Ability to handle numerous tasks simultaneously while maintaining strong attention to detail.
Maintain a high standard of professional courtesy, flexibility, confidentiality while working in an office environment, independently and as a team member.
Advanced skills in the use of office technology, including Microsoft Office Suite. Proficient in data entry/typing skills.

Salary Description

$18.02 - $22.53

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