Senior Manager, Operational Excellence

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours.

As the Sr. Manager Operational Excellence, you will play a critical role in driving operational excellence, efficiency, and compliance across the entire logistics and supply chain network. You will lead initiatives to optimize end-to-end logistics processes, enhance operational strategies, ensure regulatory adherence, and improve productivity, directly impacting the performance and strategic objectives of our global operations.

How you will contribute

You will:

Interim Logistics & Supply Chain Management (50%):

• Manage end-to-end logistics processes, including warehousing and transportation.
• Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery.
• Oversee relationships with third-party logistics (3PL) providers, carriers, and freight forwarders, managing contracts and performance.
• Monitor inventory levels in collaboration with planning teams to optimize stock and minimize carrying costs and stockouts.
• Review needs for Direct Store Delivery (DSD) freight and the use of 3PL/temporary drivers and equipment.
• Track, analyze, and report on key performance indicators (KPIs) for logistics, projects, and overall operational performance.
• Provide regular insights and recommendations to senior management based on data analysis to drive continuous improvement.
• Lead, mentor, and develop the logistics and operational teams, fostering a high-performance culture.
• Ensure compliance with all relevant transportation regulations, safety standards, and customer requirements.
• Cultivate a strong partnership with Retail/CBT to drive continuous improvement and productivity initiatives.

Operational Strategy & Project Leadership (50%):

• Lead the planning, execution, monitoring, and closure of strategic projects focused on enhancing operational efficiency, cost reduction, and service quality across the supply chain.
• Manage cross-functional project teams, ensuring deliverables are met on time and within budget.
• Implement robust change management strategies to ensure successful adoption of new processes and systems.
• Report on project status, risks, and achieved benefits to senior leadership and stakeholders.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• 15+ years of progressive experience in customer service and logistics management roles.
• Strong understanding of supply chain principles, end-to-end logistics operations, and customer service best practices.
• Demonstrated ability to lead cross-functional teams and manage complex projects from inception to completion.
• Excellent analytical, problem-solving, and decision-making skills, with a data-driven approach to identifying and resolving operational gaps.
• Exceptional communication, interpersonal, and negotiation skills, capable of influencing stakeholders at various levels.
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.
• A passion for continuous improvement, operational excellence, and driver safety.

What you need to know about this position:

As the Sr. Manager Operational Excellence, you will focus on ensuring the effective implementation of operational best practices, maintaining robust compliance standards, and continuously improving productivity and safety within our logistics, warehousing, and transportation functions. You will provide strategic oversight, hands-on support, and collaborate extensively with cross-functional partners to elevate operational performance across the organization. This role is pivotal in driving operational excellence, ensuring regulatory compliance, and enhancing the safety and productivity across our entire logistics and supply chain network. The position involves strategic planning, hands-on field engagement, extensive data analysis, and cross-functional collaboration to optimize processes and foster a culture of continuous improvement and safety.

What Extra Ingredients You Will Bring: 

A strategic mindset, exceptional leadership capabilities, adaptability to complex operational challenges, a commitment to safety, and a proactive approach to driving innovation and efficiency in logistics operations.

• Extensive experience (15+ years preferred) in logistics operations, fleet management, transportation safety, or a similar role within a DSD or comparable distribution network.
• Proven track record of improving operational KPIs and ensuring compliance.

Education / Certifications Requirement:

Bachelor's degree or equivalent experience in Business Administration, Supply Chain Management, Logistics, Operations Management, Transportation, or a related field required.

Travel requirements:

This is a remote position with 75-90% travel required, within the United States

Work schedule:

Primarily flexible, with core availability aligned to regional business needs and the demands of operational support, which may include occasional extended hours or varied schedules to accommodate regional operations and events.

Salary and Benefits:

The base salary range for this position is $140,300 to $192,940; the exact salary depends on several factors such as experience, skills, education and location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with possibility for overachievement based on performance and company results.

In addition, Mondelez International offers the following benefits: health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, paid holidays and vacation time. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by the company.

No Relocation support available

Business Unit Summary

The United States is the largest market in the Mondelēz International family with a significant employee and manufacturing footprint. Here, we produce our well-loved household favorites to provide our consumers with the right snack, at the right moment, made the right way. We have corporate offices, sales, manufacturing and distribution locations throughout the U.S. to ensure our iconic brands—including Oreo and  Chips Ahoy! cookies, Ritz, Wheat Thins and Triscuit crackers, and Swedish Fish and Sour Patch Kids confectionery products —are close at hand for our consumers across the country.  

Mondelēz Global LLC is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact 847-943-5460 for assistance.

For more information about your Federal rights, please see eeopost.pdf; EEO is the Law Poster Supplement; Pay Transparency Nondiscrimination Provision; Know Your Rights: Workplace Discrimination is Illegal

Job Type

Regular

Process excellence

Business Capability