Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

Editorial Design Content Strategy Content Management Copywriting Cross-Functional Collaboration Business Communication Content Analysis Creative Writing Blog Posts Copywriting Stakeholder Communications Content Management Stakeholder Engagement Strategic Analysis Property Ownership

Other Skills

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Creative Thinking
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Communication
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Leadership
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Time Management
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Teamwork
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Detail Oriented
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Self-Motivation

Roles & Responsibilities

Experience writing a variety of business asset types in English, including blogs, knowledge articles, video scripts, how-to articles, customer stories, and ad copy; must demonstrate English writing skills (no Gen AI).
Ability to ask clarifying questions when briefs are unclear or unavailable.
Willingness to conduct additional research and stakeholder interviews to gather necessary facts.
Self-starter mentality with initiative to help peers, own assigned articles, and perform cleanup tasks when workload permits.

Requirements:

Lead and manage the strategic and operational execution of multiple content projects, ensuring alignment with project goals and client priorities.
Develop and manage content strategies while building strong stakeholder relationships to provide strategic insights and editorial support.
Maintain ultra-clear client communications and ensure all tasks, timelines, and deliverables are clearly outlined with the Sr. Content Strategist.
Independently create and lead initiatives, collaborating with the leadership team for feedback to enhance project success and client satisfaction.

Job description

Job Title:

Lead Copywriter

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are looking for a Lead Copywriter

Must Have

Experience writing a variety of business asset types in English. These may include blogs, knowledge articles, video scripts, how-to articles, customer stories, ad copy, etc. (Note: This particular client does not permit Gen AI, so English writing skills much be demonstrated.)
Ability to ask clarifying questions is a must as we don’t always get clear briefs (or any brief) from clients.
Must love to do additional research and conduct stakeholder interviews to get the facts needed to complete the job.
Initiative and eagerness to help peers out when workload is slow. This team has content and clean-up tasks they work while waiting for drafts to be returned. It’s necessary to be a self-starter who likes to stay busy and will own their assigned articles and update them whenever time permits.

What You’ll Do

The Lead copywriter is a key role responsible for guiding the strategic and operational execution of various content projects. This individual will manage strategies, ensuring they align with project goals and client priorities. By building strong relationships with stakeholders, you provide strategic insights, creative opportunities and overall project and editorial support to advance the account.

Effective communication with the Sr. Content Strategist is crucial for the Lead Copywriter to ensure all tasks, timelines, and deliverables are clearly outlined. Maintaining ultra-clear client communications is vital to keep clients informed of deliverables and actions. In this role you will independently create and lead initiatives, collaborating with the leadership team for feedback, thereby enhancing project success and client satisfaction.

#WAH #WFH #LI-Remote

Location:

ARG Work-at-Home

Language Requirements:

Time Type:

Full time

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