Quality & Process Improvement Intern (Graduate - Summer)

You could be the one who changes everything for our 28 million members as an Intern at Centene. During this 12-week program, you'll learn more about Centene and how we're transforming the health of the community, one person at a time.
 

Position Purpose: Learn about various processes and functions within the Managed Care industry and develop professionally by contributing to projects that support the business.

• Learn various job functions within the Managed Care industry and explore various career opportunities

• Apply academic knowledge and learn new skills by contributing to various projects

• Communicate project status and results to staff mentors and management

• Research various legal, regulatory, and other topics within functional area and industry

• Attend training and development presentations to enhance professional competencies
• Performs other duties as assigned

• Complies with all policies and standards

About the Role

We are seeking a graduate-level intern with a strong foundation in data analytics, healthcare systems, and informatics to join our Quality & Process Improvement team. This internship offers a unique opportunity to apply advanced academic training to real-world challenges in healthcare performance, member engagement, and strategic quality initiatives.

Key Responsibilities

• Analyze healthcare data to support enterprise-wide quality improvement initiatives, including Medicare Advantage Star Ratings and risk tier performance.
• Contribute to the development of predictive models and case mix adjustment strategies to better understand member outcomes and care gaps.
• Assist in building and refining dashboards and reporting tools using platforms such as Power BI, Tableau, or similar.
• Collaborate with cross-functional teams to translate complex data into actionable insights for operational and clinical stakeholders.
• Conduct literature reviews and synthesize findings to inform strategic planning and process redesign.
• Present findings and recommendations to senior leadership in a clear, compelling format.

Preferred Qualifications

• Currently enrolled in a Master’s program in Data Science, Health Administration, Health Informatics, or a related field.
• Proficiency in data analysis tools (e.g., Python, R, SQL) and visualization platforms (e.g., Power BI, Tableau).
• Understanding of healthcare quality metrics, population health, and Medicare Advantage programs.
• Strong communication skills, with the ability to convey technical concepts to non-technical audiences.
• Demonstrated initiative, intellectual curiosity, and ability to work independently in a fast-paced environment.

What You’ll Gain

• Hands-on experience applying graduate-level skills to enterprise healthcare challenges.
• Exposure to strategic decision-making and performance improvement at scale.
• Mentorship from experienced leaders in healthcare analytics and operations.

Education/Experience: Bachelor’s degree or equivalent undergraduate coursework completed. Must be enrolled in a graduate program at an accredited university or college in a field related to the hiring department through the internship period.

The salary range is: $21.00 - $35.00 per hour

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, degree program, degree level, number of years of participation in the internship program, and other job-related factors permitted by law

Centene offers a comprehensive benefits package including competitive pay, health insurance, 401(k) and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field, or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act