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Legislative and Public Records Coordinator

Key Facts

Remote From: 
Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Customer Service
  • Detail Oriented
  • Self-Motivation

Roles & Responsibilities

  • High school diploma or GED and four years of related administrative experience; or an equivalent combination of education and experience.
  • Thorough knowledge of services, policies and procedures related to a program or area of specialization.
  • Thorough knowledge of program information systems to communicate and process information.
  • Ability to compile, assimilate and organize both printed and electronic information.

Requirements:

  • Serve as a key liaison for public records management and legislative affairs, overseeing public records requests, including documentation, cost estimation, and coordination with agency staff to ensure statutory compliance; manage retention and distribution of digital evidence and perform review/redaction of audio and video files.
  • Monitor legislative activity during sessions, track bills and committee actions, and keep Department leadership and divisions informed of developments impacting agency operations; act as primary contact for legislators and stakeholders; maintain legislative inquiry databases and prepare reports to support informed decision-making.
  • Respond to legislative and consumer inquiries, conduct research on statutes and regulations, and ensure timely and accurate communication with elected officials and the public.
  • Manage annual reports to the General Assembly and oversee records management procedures.

Job description

Agency

Dept of Insurance

Division

Company Services Group

Job Classification Title

Administrative Specialist II (S)

Position Number

60013361

Grade

NC09

About Us

The mission of the North Carolina Department of Insurance is to promote a stable insurance market through unbiased regulation and to protect the lives and property of every citizen in all 100 counties while fostering superior, user-friendly service, courtesy, and respect. Our agency licenses insurance agents, adjusters, bail bondsmen and more, along with investigating fraud matters involving insurance consumers and any entity or individual regulated by the Department. In an ever-changing environment, it is the vision of the Department of Insurance to maintain the stabilization of the insurance industry in order to provide more products, competitive prices and consumer protection.

Description of Work

Salary Recruitment Range: $41,206 - $60,000
Salary Grade: NC09

The posting will close at 11:59 p.m. the night before the closing date.

This position currently qualifies for a hybrid telework option with routine office and remote workday. The NC Department of Insurance trusts our employees to be self-motivated and successful in hybrid/remote roles. Telework options are subject to change at the discretion of management.

Primary Purpose of the Position:

This position serves as a key liaison for public records management and legislative affairs within DOI. The role is responsible for overseeing public records requests, including documentation, cost estimation, and coordination with agency staff to ensure compliance with statutory requirements. It also manages the retention and distribution of digital evidence and performs review and redaction of audio and video files. In addition, the position monitors legislative activity during sessions, track bills and committee actions, and keeps Department leadership and divisions informed of developments impacting agency operations. The incumbent acts as a primary contact for legislators and stakeholders, maintains legislative inquiry databases, and prepares reports to support informed decision-making. The position further responds to legislative and consumer inquiries, conducts research on statutes and regulations, and ensures timely and accurate communication with elected officials and the public. Additional responsibilities include managing annual reports to the GA and overseeing records management procedures.

Knowledge Skills and Abilities/Management Preferences

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

Management Preferences:

  • Thorough knowledge of services, policies and procedures related to a program or area of specialization.
  • Thorough knowledge of program information systems in order to communicate and process information.
  • Ability to compile, assimilate and organize both printed and electronic information.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

Benefits of NC State Employment:

We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits include:

  • 12 Annual paid Holidays
  • North Carolina State Health Plan administered by AETNA 
  • Supplemental Benefits including: Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental and Vision
  • NC State Retirement (TSERS)
  • WeSave Employee Discounts

Learn more about employee perks/benefits:

Supplemental and Contact Information:

For consideration for this vacancy, all applicants must complete an online application using the “APPLY” button above.

  
To receive credit for your work history and credentials, you must list the information on the State Application. Any information omitted from your application cannot be considered for qualifying credit.


***Applications with "see attached" or resumes in lieu of completed education and work experience on the formal application will be deemed incomplete and will not be eligible for consideration for the vacancy***

Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. 


The Department of Insurance/Industrial Commission may conduct criminal history checks of all job applicants recommended for employment. Failure to accurately acknowledge information on criminal convictions on the state application form will be grounds for non-consideration of applications, disciplinary action, and possible criminal prosecution.
  
The Department of Insurance/Industrial Commission is an Equal Employment Opportunity employer and uses the merit-based recruitment and selection plan to fill positions subject to the State Personnel Act with the most qualified individuals.

  • Academic Degrees must be from appropriately accredited institutions and will be verified. If you are selected for a position at DOI/IC, your academic credentials will be verified.
  • Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
  • Applicants seeking Veteran's Preference under N.C.G.S .126 must submit a DD Form 214, Certificate of Release or Discharge from Active Duty. This information may be attached to the online application or be faxed on or before the closing date.

Applicants may check the status of their application for a vacancy at any time by logging in to the government jobs system. Once the applicant has logged in, the status of each submitted application is documented next to each vacancy for which they have applied.

For more information about NCDOI: http://www.ncdoi.gov/

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Carlie Grace Perry

Recruiter Email:

CARLIE.PERRY@NCDOI.GOV

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