Order Processing Spec - Ent

What We Do

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family.  Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive.  We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days. 

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Works with many suppliers, both EDI and non-EDI, processes a large number of orders each day; reviews data entry and responds to large volumes of email and phone calls with follow-up.

• Checks for order accuracy, processes electronic orders, and modifies / changes orders placed by our sales team and customers.

• Executes daily exception reports and fills back orders.

• Ensures accuracy of order processing and reviews reports for any exceptions or issues.

• Executes daily exception reports for EDI orders

• Emails follow-ups with the Sales team and/or vendors regarding orders

• Conducts strategic purchasing and planning for product availability and shipping on orders received, as needed.

• Compiles information on sources, cost, and manufacturer discounts.

• Analyzes vendor and manufacturer data on factors that affect prices.

• Reviews contract costs and RMA policy for long-term agreements.

• Reviews proposals, selects suppliers, verifies delivery, and approves payment.

• Performs all other duties or special projects as assigned.

Required competencies: 

Basic computer knowledge with the ability to operate a keyboard for data entry.

• Working knowledge of Microsoft Office Suite with the ability to create a document or simple spreadsheet.

• Experience working in the computer reseller industry is required. (i.e. manufacturer, distributor, reseller, etc.).

• Strong negotiation skills with the ability to be firm.

• Experience working with and understanding of computer products and part numbers.

• Attention to detail in composing, keying, and proofing professional business materials

• Working knowledge of problem resolution, customer service, and working with vendors, suppliers, and sales.

• Moderate experience in inputting large volumes of data promptly

• Adaptable with the ability to complete tasks while working under pressure and deadlines.

• Excellent verbal communication skills with the ability to present professional demonstrations

• Excellent written communication skills with the ability to compose professional business communications via email, letter, and proposals.
• Interpersonal skills with the ability to work well with all levels of the organization and maintain good relationships
working relationships with customers
• Organized state of mind with the ability to document activities, anticipate problems, and plan schedules
and monitor performance according to priorities and deadlines 

Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person".