Logo for Vivid Seats

Freelance Production Designer (Contract)

Roles & Responsibilities

  • BA/BS degree in related field or equivalent experience
  • 2-5 years of experience in an agency or brand-side design role with a focus on high-quality graphic design and email marketing experience
  • Proficiency in Figma and Adobe Creative Suite (Illustrator and Photoshop)
  • Strong understanding of email marketing and best practices

Requirements:

  • Support a high volume of digital creative work across Marketing, focusing on scalable production and templated design systems
  • Collaborate with the Creative Director, digital/UX designers, animator/editor, CRM team and producer to translate creative ideas into production-ready assets for paid social, CRM/email marketing, lifecycle campaigns, and partner-related work
  • Oversee quality control throughout the production process from concept through final delivery, maintaining high standards and ensuring on-time delivery
  • Develop and maintain production workflows and scalable design systems, and leverage emerging tools (including AI) to increase speed and scale without sacrificing quality

Job description

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2025, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

We believe in harnessing emerging technology to power performance and unlock creativity. As part of our culture of innovation, we actively embrace the use of AI tools to enhance decision-making, improve workflows, and produce better outcomes for our customers.

The Opportunity: 

Does getting paid to design and work in the live event space sound like a dream come true? If you live and breathe sports, music, comedy, or theater and have an awesome portfolio, this job is for you! Our team is looking for an enthusiastic and collaborative Freelance Production Designer to make an immediate impact across Vivid Seats. Weekly hours  

As our Freelance Production Designer, you’ll support a high volume of digital creative work across the Marketing team, focusing on scalable production, and templated design systems. You’ll partner closely with our Creative Director, digital and UX designers, an animator/editor, CRM team and producer to bring creative ideas to life efficiently and consistently. You’ll work across paid social, CRM/email marketing, lifecycle campaigns, and partner-related work, helping the team move faster while maintaining a high bar for creative output. 

This candidate should have a detail-driven mindset and a deep respect for craft, process, and systems. You understand that exceptional design only succeeds when production is executed flawlessly:on time, on spec, and at scale. You’ll play a critical role in translating creative intent into finished work that meets the highest standards.

This role is perfect for someone who thrives in execution and optimization someone who loves building systems, improving workflows, and using emerging tools (including AI) to increase speed and scale without sacrificing quality. 

It’s an awesome gig with an awesome team at an awesome company. 

Role Details: 

  • Type: Contract (Freelance)
  • Duration: 3 months with potential for extension
  • Hours: ~16–25 hours per week (heavier in the first 1–2 months based on project needs)
  • Location: Remote
  • Rate: ~$60–$85/hour 

What You will Bring: 

  • BA/BS degree in related field or equivalent experience
  • At least 2-5 years of experience in an agency or brand side design role, with a focus on high quality and multi-form graphic design experience, and email marketing experience
  • Proficiency in both Figma and Adobe Creative Suite (Illustrator and Photoshop)
  • Manage end-to-end production of brand assets across digital formats
  • Prepare, review, and finalize production-ready files, ensuring accuracy, consistency, and adherence to brand standards.
  • A strong understanding of email marketing and best practices  
  • Drive to keep up with new trends in design, email marketing, advertising, social media, digital and pop culture
  • Ability to work in a fast-paced, ever-evolving environment with quick turnaround times, and changing priorities – you never know when Olivia Rodrigo is going to be dropping a tour!
  • Oversee quality control throughout the production process, maintaining high standards from concept through final delivery.
  • Exceptional attention to detail and organizational skills. Ability to manage multiple projects simultaneously while meeting deadlines.
  • Strong communication skills and a collaborative, solution-oriented mindset. Familiarity with digital asset management systems is a plus.
  • Collaborate with designers to translate creative concepts into scalable, production-ready solutions.
  • Ensure production workflows align with established brand systems and operational best practices.
  • Portfolio of work showcasing your graphic design capabilities, and be able to answer specific questions on what aspects of campaigns you've worked on: Candidates must provide their portfolio URL to be considered
  • A passion for live events (music & sports) is desired 

Our Commitment: 
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification. 
 

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