Account Executive at DigitalOcean

Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

New Business Development Technical Sales Account Management Sales Management Cross-Functional Collaboration Escalation Management Customer Success Management Contract Management Technical Sales Account Management Contract Management Upselling Stakeholder Communications Employee Onboarding Customer Success Management Cloud Computing Online Communication Customer Centricity Telephony

Other Skills

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Relationship Management
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Professionalism
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Communication
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Time Management
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Teamwork
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Proactivity
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Prioritization
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Problem Solving

Roles & Responsibilities

3+ years experience as an account executive or account manager for a technical product, or experience as a sales engineer
Cloud infrastructure and AI experience preferred
Self-starter with strong prioritization and timely task management, able to contribute to onboarding and customer success pipelines
Excellent written and verbal communication, proactive follow-up, and strong relationship management with ability to capture and relay customer feedback

Requirements:

Identify, engage, and win AI-startup accounts; own relationships with high-potential AI customers as the primary business and technical contact
Collaborate cross-functionally with support, engineering, marketing, product, and customer success to deliver a best-in-class customer experience and drive expansions
Advocate for customers internally to remove roadblocks and translate feedback into actionable insights for Product and Engineering to shape the roadmap
Drive account growth through ongoing engagement, identifying new opportunities, and managing renewals and upsell opportunities

Job description

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here. We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world.

We are looking for an Account Executive who is passionate about startups fueling the next wave of AI innovation.

As an Account Executive at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. We're looking for a driven Account Executive to embed themselves in the AI ecosystem. Your mission is to fuel our growth by partnering with the most promising AI startups, from stealth founders to rapidly scaling teams. In this role, you’ll be one of the main faces of DigitalOcean in the community, forging relationships with builders and technical leaders to win their business. Success means being a true customer advocate, working across teams to ensure the top innovators have the simple, powerful cloud they need to succeed.

What You’ll Do:

Immerse yourself in the AI ecosystem to identify, engage, and win the most promising startups.
Own the relationship with high potential AI accounts, acting as the primary point of contact for their business and technical needs.
Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success.
Drive account growth by maintaining meaningful contact and identifying new opportunities.
Manage and negotiate contract renewals, communicating the value of new features to drive expansion and upsell opportunities.
Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience.
Translate customer feedback from the AI community into clear insights for our Product and Engineering teams to shape the roadmap.

What You’ll Add to DigitalOcean:

3+ years experience as an account executive or account manager for a technical product or experience as a sales engineer.
Cloud Infrastructure and AI experience preferred.
You're a self starter, timely, and know how to prioritize tasks efficiently.
You have proven experience in contributing to onboarding and customer success pipelines and can speak knowledgeably as to how you'd implement them.
You're friendly and professional, with excellent written and phone communication skills. You're on top of follow-up, prioritization of tasks, and proactive account management.
You have relationship management experience and can effectively collect and communicate constructive feedback from customers
You will bring or develop a network of AI startups, founders and accelerators.

Compensation Range:

$100,000 - $113,000 / OTE Range - $160,000 - $185,000

*This is a remote role

JR: 2026-7611

#LI-Remote

Why You’ll Like Working for DigitalOcean

We innovate with purpose. You’ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
We prioritize career development. At DO, you’ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
DigitalOcean is an equal-opportunity employer. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.

Application Limit: You may apply to a maximum of 3 positions within any 180-day period. This policy promotes better role-candidate matching and encourages thoughtful applications where your qualifications align most strongly.

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