Key Facts

Remote From:

Full time

English

Hard Skills

Prospect Management Account Management Business Development Sales Management Business Communication Overcoming Objections Zoom (Video Conferencing Tool) Privacy Law Sales Management Sales Reporting Outbound Marketing Client Services Solution Selling Quota Achievement Market Share Analysis Sales Development

Other Skills

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Video Conferencing
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Microsoft Excel
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Virtual Teams
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Success Driven
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Communication
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Adaptability
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Negotiation
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Teamwork
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Creative Problem Solving
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Solutions Focused
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Social Skills
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Self-Motivation

Roles & Responsibilities

B2B sales experience, ideally within healthcare services, supportive services, or transportation sectors.
Strong communication, negotiation, and interpersonal skills.
Familiarity with CRM systems and sales pipeline management.
Experience with Microsoft Office including SharePoint, Teams, and Excel.

Requirements:

Identify and research prospective clients; engage with them through outbound communication to understand needs and purchasing processes.
Coordinate solution discussions and formal sales presentations with the sales team; maintain accurate records of calls, emails, meetings, and follow-ups in the CRM.
Develop and maintain strong long-term relationships with clients; serve as primary point of contact for inquiries and proactively address issues to ensure client satisfaction.
Meet or exceed weekly and monthly targets; prepare and maintain pipeline reports and contribute to outreach script development and messaging.

SendaRide

About SendaRide

At SendaRide, our mission is to empower individuals to transform their lives, their families, and their communities. We provide exceptional transportation services to make a meaningful impact on those who need it most.Who We ServeWe serve the most vulnerable members of our community, including the elderly, individuals with behavioral health challenges, the disabled, those with chronic illnesses, and cancer patients. By providing transportation services, we empower them to live fuller lives and ease their burdens. Every interaction with these underserved populations is an opportunity to make a meaningful difference.Join us on our journey to create positive change, one ride at a time.

Founded: 2018

Company size: 11 - 50

Website LinkedIn See all jobs →

Job description

Summary/objective

The Account Manager supports client relationships and growth initiatives by identifying opportunities, prospecting prospective partners, and maintaining strong relationships with existing accounts. The role collaborates closely with sales and operations teams to ensure high client satisfaction, effective communication, and measurable growth across SendaRide markets.

Prospecting and business development activities account for approximately 70% of the role. This role also offers uncapped bonus potential tied to revenue generated from accounts developed by the Account Manager.

What We Offer

$50,000–$65,000 base salary (based on experience) + uncapped bonus potential
Full-time schedule: Monday–Friday, 9:00 AM – 5:30 PM (EST)
100% remote work environment
401(k) with employer match
Paid time off (PTO)
Comprehensive medical benefits

Incentive Structure

Account Managers who develop new client relationships may earn a percentage of the revenue generated by those accounts. Once a prospect becomes an active client, the Account Manager receives a percentage of the revenue the client generates. As client utilization and revenue grow over time, the incentive earnings increase accordingly.

Essential functions

Identify and research prospective clients.
Engage with prospective clients through outbound communication to understand needs, objections, and purchasing processes.
Coordinate solution discussions and formal sales presentations with the sales team.
Maintain accurate records of calls, emails, meetings, and follow-ups within the CRM system.
Collaborate with internal teams to develop tailored transportation solutions.
Stay informed on industry trends, competitor activity, and market conditions.
Meet or exceed weekly and monthly performance and pipeline targets.
Prepare and maintain weekly and monthly pipeline reports.
Develop and refine outreach scripts and messaging.
Maintain accurate documentation of client interactions and transactions.
Develop and maintain strong long-term relationships with clients.
Serve as a primary point of contact for client inquiries and strategic discussions.
Proactively address issues to ensure strong client satisfaction.
Perform additional duties as assigned.

Competencies

Positive, solution-oriented mindset.
Strong communication, negotiation, and interpersonal skills.
Creative problem-solving ability.
Self-motivated and results-driven.
Proven ability to meet or exceed sales targets.
Familiarity with CRM systems and sales pipeline management.
Experience with Microsoft Teams, Zoom, or other video conferencing tools.
Ability to work independently and collaboratively.
Ability to adapt to changing priorities in a fast-paced environment.

Required education and experience

Experience with Microsoft Office including SharePoint, Teams, and Excel.
Strong attendance and reliability.
Ability to read, speak, and hear English.
B2B sales experience preferred, ideally within healthcare services, supportive services, or transportation sectors.

Other duties

Protected Health Information (PHI): This position may have access to PHI and will be required to maintain HIPAA standards related to patient confidentiality.
This position will have access to sensitive information and will be required to maintain confidentiality and adhere to established privacy and security policies, reflecting our commitment to ethical conduct and accountability.