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Customer Marketing Coordinator - 11303

Roles & Responsibilities

  • 4 to 7 years of experience in marketing operations, customer marketing, program management, or a related field.
  • Strong project management and organizational skills with the ability to manage multiple concurrent initiatives.
  • Experience working cross-functionally with PR, communications, sales, and contractors.
  • Proficiency with project management tools such as Asana.

Requirements:

  • Support operational execution of the Trendsetter Awards program, including communications, stakeholder coordination, event logistics, and digital updates.
  • Support cross-functional alignment with PR, Corporate Communications, and GTM teams to ensure timely, high-quality deliverables.
  • Oversee customer sourcing cadence and advocate tracking, maintaining clear visibility into pipeline, approvals, and engagement.
  • Streamline content production workflows across internal stakeholders and contractors, ensuring efficient movement from intake to delivery.

Job description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Customer Marketing Coordinator at Coupa: 
 
We are seeking a highly organized, execution-focused contractor to support the Customer Marketing team during a maternity leave coverage period. This role will serve as the operational backbone of the team, ensuring programs run smoothly, content moves efficiently through production systems, and key initiatives stay on track. The ideal candidate
brings structure, visibility, and momentum to cross-functional workstreams spanning awards, advocacy, sourcing, and content operations.

What You’ll Do
  • Support operational execution of the Trendsetter Awards program, including communications, stakeholder coordination, event logistics, and digital updates
  • Support cross-functional alignment with PR, Corporate Communications, and GTM teams to ensure timely, high-quality deliverables
  • Oversee customer sourcing cadence and advocate tracking, maintaining clear visibility into pipeline, approvals, and engagement
  • Streamline content production workflows across internal stakeholders and contractors, ensuring efficient movement from intake to delivery
  • Maintain strong project management rigor in Asana, tracking timelines, ownership, and milestones
  • Organize and manage marketing systems and repositories, including asset uploads and version control
  • Deliver recurring stakeholder updates and serve as an operations lead to remove blockers and keep initiatives on track

  • What You Will Bring to Coupa
  • 4 to 7 years of experience in marketing operations, customer marketing, program management, or a related field.
  • Strong project management and organizational skills with the ability to manage multiple concurrent initiatives.
  • Experience working cross-functionally with PR, communications, sales, and contractors.
  • Excellent written and verbal communication skills.
  • Proficiency with project management tools such as Asana.
  • High attention to detail and a systems-oriented mindset.
  • Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

    Please be advised that inquiries or resumes from recruiters will not be accepted.

    By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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