Document Management Team Member

The Document Management Team Member is responsible for the procurement and assignment of documents for both the pharmacy and nursing departments. The Document Management Team Member must have a solid work ethic, be highly organized, and must have excellent written and oral communication skills. 

Reports to: Departmental Supervisor or Manager

Job Type: Full/Time, Non-Exempt

• Minimum education of a high school diploma or equivalent is required
• Healthcare service experience is a major advantage
• Must have good communication skills: Telephone, email, and interoffice communications
• Must have good PC skills, especially with the Microsoft Office suite of products: Word, Excel and PowerPoint
• Knowledge of CPR + is preferred

Job Responsibilities, included but not limited to:

• Fax/email documents that require signatures
• Phone calls in 48 hours to confirm receipt
• Includes all physician orders/prescriptions
• Tracking all documents: (Prescriptions, Physician orders, Lab Orders)
• Follow up on documents not returned
• Scan all documents and attach to patient record in CPR record management system
• Confirm Enteral department delivery tickets for CPR+ patients
• Reports and Tracking for returned delivery tickets and signatures
• Other responsibilities as assigned

Physical Demands

The physical requirements listed here indicate what an employee must meet to effectively perform this role's essential functions. The employee frequently needs to communicate verbally, listen attentively, and spend prolonged periods sitting at a desk and working on a computer. The role also requires lifting files, opening filing cabinets, and bending or standing as needed. 

Benefits & Perks

• Comprehensive Medical, Dental, and Vision Package
• 401(k) Plan with Company Match
• Generous PTO: Vacation, Sick Time, Personal Days, and Paid Holidays
• Life Insurance: Standard coverage with optional enhancements
• Employee Assistance Program: Free counseling and coaching sessions
• Emotional Well-being and Work-Life Balance Resources
• Short & Long-Term Disability: Company-paid with optional supplements
• Accidental Death and Dismemberment Insurance
• FSA and HSA: Manage healthcare expenses
• Commuter Spending Programs
• Volunteer and Engagement Opportunities
• Employee Referral Bonuses
• Exclusive Discounts on entertainment, travel and various other supplemental and cellphone plans

Equal Employment Opportunity

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State/Federal/Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.