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Communications Director

Roles & Responsibilities

  • 10+ years of experience in corporate communications
  • Experience in public or high-growth technology companies
  • Proven success managing media relations and press outreach
  • Familiarity with investor or financial communications (plus)

Requirements:

  • Lead internal communications strategy and partner with the CEO and leadership to promote transparency, alignment, and engagement; craft executive messaging for All Hands meetings, company announcements, organizational updates, and cultural initiatives.
  • Lead external communications and PR strategy, build relationships with key media, respond to press inquiries, proactively pitch thought leadership opportunities, and prepare materials including press releases, blogs, executive bylines, and key announcements; coordinate with Investor Relations and Finance on earnings communications and major milestones.
  • Oversee digital corporate presence by managing messaging across the corporate website and social channels, ensuring brand consistency with leadership communications, and coordinating with creative and development teams on templates and content updates.
  • Monitor coverage and industry trends to identify opportunities and mitigate potential risks; establish communication standards that reinforce clarity and alignment across the organization.

Job description

About Cardlytics
Founded in 2008, Cardlytics (NASDAQ: CDLX) is the industry-leading purchase intelligence and incentives platform. We make commerce smarter and more rewarding for everyone by helping businesses attract, understand, and incentivize consumers through our partners' digital reward programs. Join us on our mission to make commerce smarter and more rewarding for everyone!

Role Summary
Cardlytics is looking for a Communications Director to lead both internal and external communications, reporting into the People organization. This role will serve as a strategic communications partner to leadership owning the company narrative across employees, media and external stakeholders.

This is a hands-on, senior individual contributor role responsible for shaping the story of Cardlytics during an important period of focus and execution. The ideal candidate is a versatile communicator who can move seamlessly between executive messaging, employee communications, media relations and strategic narrative development.

You will partner closely with the CEO, executive team, and People organization to ensure the company’s strategy, culture and business priorities are communicated clearly, consistently and credibly inside and outside the company.

Key Responsibilities

Leadership & Internal Communications

  • Serve as a strategic communications partner to the CEO and leadership team.

  • Develop and manage internal communications that promote transparency, alignment, and engagement.

  • Craft executive messaging for All Hands meetings, company announcements, organizational updates, and cultural initiatives.

  • Oversee internal channels and intranet content to ensure accuracy, consistency, and relevance.

  • Establish communication standards that reinforce clarity and alignment across the organization.
     

External Communications

  • Lead PR strategy and external storytelling that amplifies Cardlytics’ business priorities and brand presence.

  • Build and manage relationships with key media, respond to press inquiries, and proactively pitch thought leadership opportunities.

  • Prepare high-impact materials including press releases, blogs, executive bylines, and key announcements.

  • Partner with Investor Relations and Finance on earnings communications and major corporate milestones.

  • Monitor coverage and industry trends to identify opportunities and mitigate potential risks.
     

Digital & Corporate Presence

  • Oversee messaging across the corporate website and social channels to ensure consistency with brand and leadership communications.

  • Partner with creative and development teams to maintain a cohesive, engaging corporate presence.

  • Manage communication templates, content updates, and design partnerships as needed.
     

You Are

  • A strategic storyteller and experienced communicator who excels at both planning and execution.

  • A trusted advisor to leadership, offering a clear, candid perspective on messaging and narrative.

  • A strong writer who simplifies complex topics for diverse audiences.

  • Highly organized and proactive, able to manage multiple high-visibility projects in a fast-paced environment.

  • A collaborative partner who quickly builds trust across teams.
     

You Have

  • 10+ years of experience in corporate communications.

  • Experience in public or high-growth technology companies.

  • Proven success managing media relations and press outreach.

  • A strong portfolio showcasing internal communications, executive messaging, and external content.
    Familiarity with investor or financial communications (plus).

  • Experience managing corporate web or social channels (plus).

Technical Environment

We primarily use macOS and Google Workspace (Docs, Sheets, Slides). While our preferred platform is macOS, we support both macOS and Windows. Familiarity with or willingness to work within this environment is required.

Core Values

Our shared values are the driving force behind everything we do. Across all roles, we are looking for teammates who embody these values:

  • Customer and partner first

  • Act with urgency and focus

  • Integrity with our partners and data

  • Accountability even when challenged

  • Empowerment over hierarchy

  • Growth over comfort

Benefits and Perks

  • Flexible paid time off plus company holidays

  • Medical, dental, and vision insurance begins on your first day

  • 401(k) retirement plan with company match, plan also includes a student loan debt repayment option

  • Employee Stock Purchase Plan

  • Educational assistance for continuing education

  • Lifestyle Spending Account for physical, emotional, and financial wellness (like gym memberships, home down payments, art classes, park passes, and more!)

  • Complimentary Calm app subscriptions to support employee mental health and wellbeing

As an equal opportunity employer, Cardlytics is committed to diversity, equity, and inclusion. Our people bring our products and organization to life, and every unique perspective makes us better. If you can do the job and you’re excited about growing with us as we scale our best-in-class advertising platform, we’d love to hear from you. If you need accommodation in the recruiting process due to a disability, please email recruiting@cardlytics.com or inform your recruiter.

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