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Benefit Fair Representative - Seasonal/Part-Time - Fresno, CA

Key Facts

Part time
48 - 48K yearly
English, Spanish

Other Skills

  • Customer Service
  • Public Speaking
  • Web Conferencing
  • Basic Internet Skills
  • Professionalism
  • Adaptability
  • Communication
  • Multitasking
  • Detail Oriented
  • Social Skills

Roles & Responsibilities

  • Insurance industry or human resources/benefits experience is ideal
  • Previous experience in customer service, HR/benefits, or health insurance is preferred
  • Professional and friendly conduct with excellent organization skills, attention to detail, and the ability to multitask
  • Excellent communication skills with all levels within an organization; comfortable speaking to small groups or larger groups in person or virtually

Requirements:

  • Educate employees and encourage membership enrollment at VSP client benefit fairs, traveling to client locations or participating virtually during open enrollment
  • Interact with potential and existing VSP members to explain plan options, answer questions, and help determine the best benefits, including the value of annual eye exams
  • Provide visitors with plan information, answer questions, refer issues to Customer Service when on-site cannot answer, and ensure materials arrive and representation meets client expectations
  • May give presentations on the VSP benefit, provide fair details and feedback electronically after the event, and assist in data collection and maintaining inventory of materials

Job description

Under little supervision, Benefit Fair Representatives educate employees and encourage membership enrollment at VSP Vision Care client benefit fairs. Benefit Fair Representatives will travel to VSP client locations or participate virtually during the open enrollment period to explain the VSP plan(s) offered by the company, answer questions, and assist members and potential members to determine what best meets their needs and the benefits of enrolling with VSP.

Interact with potential and existing VSP members directly (in a group setting or one-on-one), helping them understand the necessity of annual eye exams, what choices they have in the plans provided, and the true value of VSP as their benefits provider


Provide visitors with plan information and answer any questions about the plans offered

Refer members to Customer Service for any issues that can’t be answered on-site


Interact with Vision Care Marketing and Sales at times to confirm fair/plan details, as well as the client event contact, to ensure that materials arrive and that their representation meets expectations


May give presentations on the VSP benefit. Interact with Vision Care Sales on presentation details and expectations


Provide fair details and feedback electronically after the fair


Assist in the collection and facilitation of information or data as requested by VSP


Maintains inventory of materials necessary to represent VSP at fairs


Job Specifications


Typically has the following skills or abilities:


The insurance industry or human resources experience is ideal


Previous experience working in customer service, HR/benefits, or health insurance preferred


Professional and friendly conduct, with excellent organization skills, attention to detail, and the ability to multitask


Excellent communication skills with all levels of people within an organization


Flexible and able to quickly and effectively change priorities and direction


Comfortable speaking to small groups and giving presentations to larger groups if necessary, either in person or in a virtual setting

Ability to adapt and be flexible with varying client needs


Access to personal cell phone and email, and proficient with the internet


Access to a personal webcam and audio to participate in virtual events

Can comfortably set up and manage user account information on multiple online tools


Show valid proof of auto insurance

Ability to plan and schedule travel and out-of-town accommodations 


Ability to lift 25 pounds


Business attire required (VSP Polo shirt provided) unless directed otherwise


Ability to walk or stand 90% of the day as needed when attending onsite events


Bilingual (English/Spanish) is not required, but a plus


Open weekday availability throughout the year and especially between September and November (Depending on the area of the country, there could be anywhere from 5-25 fair assignments during this peak time or throughout other times of the year)

#LI-REMOTE

#LI-VISIONCARE

VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability or protected veteran statusWe maintain a drug-free workplace and perform pre-employment substance abuse testing. 

Unincorporated LA County Residents: Qualified Applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act, and any other similar laws.

Notice to Candidates: Fraud Alert - Fake Job Opportunity Solicitations Used to Collect Fees/Personal Information. 


We have been made aware that fake job opportunities are being offered by individuals posing as VSP Vision and affiliate recruiters. Click here to learn about our application process and what to watch for regarding false job opportunities. 

As a regular part of doing business, VSP Vision (“VSP”) collects many different types of personal information, including protected health information, about our audiences, including members, doctors, clients, brokers, business partners, and employees.  VSP Vision employees will have access to this sensitive personal information and are subject to follow Information Security and Privacy Policies. 

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