Shift:
Monday through Friday, 8:00AM - 5:00PMAre you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.
Pace Analytical PLS Technical Field Services (TFS) group is hiring a Senior Project Manager role to perform business functions related to equipment qualification services, cleanroom certification testing and facility qualification certifications. This exciting position offers the opportunity to provide support for custom facility and equipment qualification protocols and reports related to controlled environments (cleanrooms) for all industries. Customer base includes medical device, life science, electronics, scientific, defense, and other high-tech industries. Self-directed individuals with the ability to function in complex and high-capacity environments will thrive in this remote position. Pace is a growing provider of critical equipment support services with offices across the US. Join our fast-paced technical support team today!
What you'll do:
Oversees strategic client relationships and leads communication to clients regarding project updates, issues, deliverables, scope changes, and follow-ups. Navigates internally to triage client requests and drives resolution.
Works with team to develop project plan, identify critical path, identify potential risks and associated mitigation plans.
Provides oversight of portfolio-level data analytics and reporting dashboards regarding open projects, client information, equipment location, contract status, service history and cost. Generates client and department reports in a timely and efficient manner.
Defines KPIs and oversees dashboard development to drive forecasting and performance insights to keep project moving and to meet deadlines.
Assists with developing or participating in project management or cross-functional project or program objectives, budgeting, timelines, materials, personnel, and project requirements. Documents all project meetings including action items. Follows Pace policies and SOPs.
Promotes cooperation and teamwork among staff.
Compensation: $85,000.00 - 95,000.00 per year
What you'll bring:
Bachelor's degree required; PMP strongly preferred AND at least TWO (2) years of experience with customer service, client relations OR an equivalent combination of education, training, and experience. CAPM is a plus.
Self-motivated, ambitious, hardworking, and able to work independently with attention to detail.
Must be able to multitask efficiently and work in a high-pressure, fast-paced environment.
Current and applicable computer skills.
Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.
Benefits
When you join Pace®, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.
Equal Opportunity Employer
Pace® provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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