Key Facts

Remote From:

Part time

English

Hard Skills

Process Engineering Calendar Management Email Management Invoicing Business Communication Zoom (Video Conferencing Tool) Help Desk Support Internal Communications Cross-Functional Collaboration Finance Google Workspace Online Communication Task Management

Other Skills

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Communication With Candidates
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Research
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Microsoft Office
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Client Confidentiality
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Non-Verbal Communication
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Professionalism
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Detail Oriented

Roles & Responsibilities

Bachelor's degree
Strong written and verbal communication skills; professional, clear, and concise
Highly organized and self-directed with strong attention to detail; comfortable working remotely with minimal oversight
Proficient with Google Workspace, Microsoft Office, and Zoom

Requirements:

Manage and maintain calendars, scheduling, and meeting logistics
Monitor and manage email inbox; draft, organize, and respond on behalf of leadership
Prepare meeting agendas, compile briefing materials, and distribute follow-up notes and action items
Serve as a primary point of contact for client and candidate communications, ensuring professional, timely, and on-brand interactions

Job description

About Us:

Impact Performance Team (IPT) is a premier advisory and strategic consulting company. We help small business owners and agency principals build high-performing teams, increase revenue, and scale their business to reach the lifestyle they desire. We are headquartered in Charleston, SC, and looking for a detail-oriented, proactive Business Support Manager to help keep our operations running smoothly behind the scenes.

Role Overview:

This is a part-time (1099) executive and operational support role working directly with IPT's leadership. This position starts at 10 to 20 hours per week with the opportunity to grow over time. We are looking to fill this role immediately. You'll be the operational backbone, managing schedules, communications, and day-to-day workflows that keep the business moving. If you're someone who thrives on organization, anticipates needs before they arise, and takes pride in keeping things running seamlessly, this role is for you. Your primary responsibilities will include:

Manage and maintain calendars, scheduling, and meeting logistics
Monitor and manage email inbox, draft, organize, and respond on behalf of leadership
Prepare meeting agendas, compile briefing materials, and distribute follow-up notes and action items
Serve as a primary point of contact for client and candidate communications, professional, timely, and on-brand
Handle internal communications and help coordinate cross-functional tasks
Manage billing, invoicing, and basic financial tracking and follow-up
Build and maintain process and workflow documentation to support operational efficiency
Assist with special projects, research, and administrative tasks as needed

Requirements

Bachelor's degree
Currently available for part-time work and not employed full-time
Strong written and verbal communication skills that are professional, clear, and concise
Highly organized and self-directed with strong attention to detail
Comfortable working remotely and managing tasks with minimal oversight
Proficient with standard productivity tools such as Google Workspace, Microsoft Office, and Zoom
Discreet and trustworthy, able to handle confidential business and client information with professionalism
Experience in operations, recruiting, insurance, or a professional services environment is a plus

Benefits