Key Account Manager

About the role

We’re looking for a Key Account Manager to strengthen and expand our relationships with top pharma and enterprise clients. In this role, you’ll focus on building long-term partnerships, securing contract renewals, and identifying new opportunities within existing accounts. You’ll work closely with Delivery Managers and our Head of Growth to ensure our clients stay with us and grow with us.

Your responsibilities:

• Leading full account lifecycle: renewals, expansion, and long-term growth strategies

• Identifying upsell and cross-sell opportunities aligned with client business needs

• Building and maintaining executive-level relationships within global pharma and enterprise organizations

• Acting as a strategic partner, positioning Appsilon as a trusted advisor in data & software solutions

• Collaborating with delivery teams to ensure high-quality execution and client satisfaction

• Providing strategic insights and account reports to support growth in the Life Sciences sector
  

We’re looking for someone with:

• Minimum 4 years of experience managing key accounts (enterprise / Big Pharma / Fortune 100)

• Proven success in leading full B2B sales cycles in consultative environments

• Experience selling services (not just products), ideally in IT, SaaS, or custom software

• Strong international exposure and ability to navigate complex, global stakeholders

• Excellent communication skills and ability to clearly present measurable achievements

• Familiarity with Life Sciences (preferred), especially in working with or selling to pharma clients.

We offer:

• Fully remote work, with flexibility to collaborate across time zones and align working hours with key client needs.

• A strategic account management role with real ownership - you build and grow long-term partnerships with global pharma and life sciences clients.

• Direct influence on revenue stability and expansion through renewals, upsell, and executive-level relationship building.

• Close collaboration with Delivery Managers and Growth leadership to ensure clients experience consistent value and choose Appsilon as a long-term partner.

• Competitive B2B compensation aligned with experience, responsibility, and business impact, with clear and transparent terms.

• Time and budget for continuous professional development, including life sciences domain knowledge, negotiation skills, and industry events.

• Exposure to senior stakeholders and decision-makers at leading pharma organizations, with opportunities to strengthen your consulting and advisory profile.

• Modern equipment (MacBook or ThinkPad with Linux) and tools that support effective, remote-first account management.

• A remote-first, trust-based culture built on ownership, accountability, and partnership - internally and with clients.

What can you expect during the recruitment process?

• General interview with the People Team

• Recruitment Task

• Interview with Hiring Manager

• Offer

Does this sound like a great opportunity for you? Use the Apply button below!

Appsilon is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities, and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.