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Epic Credentialed Trainer

Key Facts

Remote From: 
Full time
English

Other Skills

  • Plan Execution
  • Technical Acumen

Roles & Responsibilities

  • Prelude Epic certification (certified or accredited)
  • Deep Real-Time Eligibility (RTE) experience with Prelude, including eligibility troubleshooting, plan mapping, query chaining, benefit filing, and production support
  • Hands-on troubleshooting and maintenance experience in Epic eligibility modules; ability to "hit the ground running"
  • Remote work eligibility from AL, AR, FL, GA, ID, IN, KS, MS, MO, OK, SD, TX, UT, WV

Requirements:

  • Troubleshooting and maintenance of Epic Real-Time Eligibility (RTE) and related Prelude modules
  • Operational support for eligibility processing and production issues
  • Backlog management and ticket resolution related to eligibility and Epic modules
  • Collaborate with cross-functional teams to address tickets and ensure system stability and service levels

Job description


Epic RTE Analyst
Location: Remote
Rate Target: *** please input rate into Agency Submittal Notes field
Duration: 3mo with likely extensions, client is also considering converting down the line. Please also put salary expectations into the agency submittal note field.

Reason Opened: backfill recently vacated analyst specializing in RTE (Real-Time Eligibility) and Prelude.
Immediate business need: Rising backlog of tickets and maintenance with insufficient current team expertise on eligibility.
Responsibilities: Troubleshooting, maintenance, and operational support of eligibility and related Epic modules.
REMOTE WORKERS MUST RESIDE IN THE BELOW STATES:
Alabama (AL)
Arkansas (AR)
Florida (FL)
Georgia (GA)
Idaho (ID)
Indiana (IN)
Kansas (KS)
Mississippi (MS)
Missouri (MO)
Oklahoma (OK)
South Dakota (SD)
Texas (TX)
Utah (UT)
West Virginia (WV)

**Update 2/9: Manager is looking for a very RTE focused profile. This is not a blended billing or Resolute role. Candidates should have deep, hands on Real Time Eligibility experience with Prelude, including eligibility troubleshooting, plan mapping, query chaining, benefit filing, and production support. RTE should be the primary focus of their recent work. Please avoid submitting candidates whose background is primarily billing, Resolute, or general revenue cycle, even if they have some RTE exposure.**

Required Skills & Certification:
Must have: Prelude Epic certification (certified or accredited).
Eligibility experience is pivotal; certification preferred, but hands-on expertise in troubleshooting and maintenance is required.
Experience is weighted over mere certification (“hit the ground running” essential).
Candidates without deep eligibility/Prelude experience will not be considered, even if certified in other Epic modules.

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