Role: Oracle EBS SCM Technical Consultant
Location: Remote in Canada
Type: Contract
Job Description
Key Responsibilities
• Provide technical support for Oracle EBS SCM modules including:
o Purchasing
o Inventory
o Order Management
o Shipping Execution
• Investigate and resolve production issues, interface failures, and data discrepancies in Oracle EBS.
• Develop and support custom reports, interfaces, conversions, and extensions (RICE components).
• Work with functional teams to understand business requirements and implement technical solutions.
• Troubleshoot and resolve issues related to:
o Concurrent programs
o Interface processing
o Data corruption or reconciliation issues
o Performance issues in reports or queries.
• Support data fixes and backend troubleshooting using SQL and PL/SQL.
• Maintain and enhance existing Oracle Reports and XML/BI Publisher reports.
• Support inbound and outbound interfaces between Oracle EBS and external systems.
• Assist with patch testing, regression testing, and production deployments.
• Document technical solutions, issue resolutions, and development changes.
• Participate in on-call rotations and critical incident resolution when required.
Mandatory Skills, Certifications and Experience
• Strong hands-on experience with:
o PL/SQL development
o Oracle SQL tuning
o Oracle APIs
o Open Interfaces
o Concurrent programs
o BI Publisher / XML Publisher
o Oracle Reports
• Experience working with RICE components:
o Reports
o Interfaces
o Conversions
o Extensions
• Knowledge of Oracle EBS tables related to SCM modules.
• Experience troubleshooting workflow issues and interface errors.
• Familiarity with Unix/Linux scripting for job execution and automation.
Support & AMS Experience
• Experience working in an Oracle EBS Application Managed Services (AMS) environment.
• Familiar with ticketing systems such as ServiceNow, JIRA, or Remedy.
• Experience handling:
o Incident management
o Problem management
o Change requests
o Minor enhancements
• Ability to prioritize tickets based on business impact and SLA commitments.
Qualifications
• 5+ years of Oracle EBS technical experience
• Strong experience supporting Oracle EBS R12 environments
• Bachelor's degree in Computer Science, IT, Engineering, or related field
• Strong analytical and troubleshooting skills
• Good communication skills and ability to work with business stakeholders

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