Key Facts

Remote From:

Full time

English

Hard Skills

Identity And Access Management Privileged Access Management User Account Control Employee Onboarding Identity Services Engine Process Optimization System Monitoring Provisioning Tools Change Management Employee Onboarding Auditing Endpoint Management Cloud Collaboration Internal Documentation Cross-Functional Collaboration Stakeholder Communications Continuous Improvement Process

Other Skills

•
Communication
•
Problem Solving

Roles & Responsibilities

Experience with onboarding/hiring technical workflows and timely account/access provisioning.
Familiarity with identity and access management (IAM) and provisioning across identity, collaboration, and endpoint services.
Proven ability to coordinate with HR, IAM, Service Desk, and regional IT teams to meet onboarding SLAs and readiness dates.
Experience maintaining runbooks, request forms, knowledge articles, and automation; applying least-privilege security and compliant approval processes.

Requirements:

Operate and support onboarding/hiring technical workflows, ensuring timely account and access provisioning.
Troubleshoot provisioning and access issues across identity, collaboration, and endpoint services.
Coordinate with HR, IAM, Service Desk, and regional IT teams to meet onboarding SLAs and readiness dates.
Maintain and improve onboarding runbooks, request forms, knowledge articles, and automation.

Cadmus Soluções em TI

About Cadmus Soluções em TI

Transformamos ideias em potência com propósito de impactar a sociedade.Somos incansáveis na busca dos melhores talentos porque só com pessoas extraordinárias entregamos resultados extraordinários. Seja com a busca do melhor profissional de TI, seja com desenvolvimento ágil dando vida à ideias, seja com a nova cultura digital, nós nos apaixonamos pelo negócio dos nossos clientes e é isso que nos move.Somos uma empresa com o selo GPTW - Great Place to Work, acreditamos no ser humano e na sua capacidade de virar a chave para o novo e essa é a nossa inspiração ao longo de 28 anos. Afinal, à frente de toda tecnologia há uma pessoa.O Jeito Cadmus de ser:- People First- Seu negócio é meu negócio- Cumprir o combinado- Clareza- Compartilhar- FelicidadeÁgeis, Digitais, Humanos.

Company type: Large

Founded: 2018

Company size: 1001 - 5000

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Job description

Support and improve onboarding/hiring technical processes and services, ensuring timely provisioning, access
readiness, and a smooth new-joiner experience aligned to security and compliance standards.

Key Responsibilities
• Operate and support onboarding/hiring technical workflows, ensuring timely account and access
provisioning.
• Troubleshoot provisioning and access issues across identity, collaboration, and endpoint services.
• Coordinate with HR, IAM, Service Desk, and regional IT teams to meet onboarding SLAs and readiness
dates.
• Maintain and improve onboarding runbooks, request forms, knowledge articles, and automation.
• Ensure access is provisioned using least-privilege principles and compliant approval processes.
• Monitor onboarding queues and metrics; identify bottlenecks and implement continuous improvements.
• Support audits by ensuring traceability of requests, approvals, and access changes.
• Participate in change initiatives that improve onboarding tooling and user experience.