Senior Manager, Creative

Position Description:

The Senior Manager, Creative leads the company’s digital and commercial design capability, ensuring creative and design are core enablers of a world-class customer experience. This role owns design quality, consistency, and scalability across digital channels and sales collateral, translating customer insight and strategy into intuitive, high-impact experiences that drive engagement and commercial outcomes.

This is a senior people-leadership role responsible for defining creative strategy, managing creative leaders and practitioners, and delivering high-quality work at scale across a multi-brand, multi-industry environment.

General Duties and Responsibilities:

• Lead creative across print, digital, video, and 3D renderings, ensuring high-quality, on-brand execution across all customer and sales touchpoints.
• Own digital design across websites, eCommerce, email, and performance marketing channels to improve usability, engagement, and conversion.
• Own the creation of sales collateral and enablement materials, translating complex information into clear, compelling visual storytelling.
• Establish creative and design standards, systems, templates, and component libraries that enable speed, consistency, and scale.
• Leverage AI, automation, and templating appropriately to drive efficiency and throughput, while maintaining a strong human creative lens to ensure quality, originality, and brand integrity.
• Partner with Sales, Strategic Marketing, Digital, and CX teams to align design to customer personas, journeys, and business priorities.
• Act as a customer-focused design leader with a deep understanding of customer mindset, creating assets that resonate across diverse industries and use cases.
• Manage, coach, and develop a team of designers; oversee external agencies and specialized partners as needed.
• Ensure projects are delivered on time, on brand, and to a high-quality bar. 

Key Performance Indicators

• Improved user engagement across key digital experiences (e.g. conversion, bounce rate, engagement metrics).
• On-time delivery of design projects across print, digital, video, and sales assets.
• Adoption of standardized sales collateral, templates, and design systems.
• Effective use of reusable components and AI-enabled workflows to improve scale and efficiency without compromising quality.

Education and/or Experience:

• 8–12+ years of experience in design or creative leadership, with expertise spanning print, digital, video, and visualization.
• 3–5+ years of management experience, including managing senior designers or managers.
• Strong portfolio demonstrating digital experiences, sales collateral, and scalable design systems.
• Experience translating complex or technical content into clear, effective visual communication.
• Proven ability to operate in a fast-paced, matrixed environment.

Preferred Qualifications:

• B2B, technology, industrial, or multi-brand experience.
• Familiarity with user-centered design, information architecture, and performance-driven design. 

Physical Job Requirements:

Environment: Work is typically performed remotely during normal or extended business hours. 

Accommodation: Candidates for the position should be able to perform essential job duties in described work environment with or without accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Employment Opportunity

Infinite Electronics is proud to be an Equal Employment Opportunity and Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, marital status, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are committed to building a diverse workforce and we actively encourage women, minorities, people with disabilities and veterans to apply.