Key Facts

Remote From:

Full time

English

Hard Skills

Microsoft Azure Microsoft Networking Microsoft 365 Systems Engineering Help Desk Support Software Maintenance System Implementation Systems Design Azure Security VMware Virtualization Business Communication

Other Skills

•
Troubleshooting (Problem Solving)
•
Communication
•
Analytical Skills
•
Time Management
•
Teamwork
•
Customer Service
•
Mentorship
•
Problem Solving

Roles & Responsibilities

Proven 3+ years experience as an advanced IT engineer
Experience in Microsoft 365 administration
Experience with Microsoft Azure
Strong customer service, communication, and problem-solving skills; ability to explain technical solutions clearly

Requirements:

Design, implement, and maintain complex systems for clients
Troubleshoot and resolve technical issues
Collaborate with cross-functional teams to ensure project success
Provide technical support to clients as needed

Tech-Keys

About Tech-Keys

Tech-Keys provides industry leading IT design, implementation, support and maintenance for small to medium businesses in multiple verticals throughout the US. Our team creates value by providing our clients with end to end IT management, including (but not limited to) IT Consulting, Infrastructure design and support, helpdesk services, proactive monitoring and maintenance etc. At Tech-Keys, we treat your company as our own, customizing solutions to fit your needs and budget and giving you the peace of mind that your IT is in capable and knowledgeable hands. Our Customer Care team is dedicated to ensuring that you receive the highest level of support and oversight every day, giving you and your employees the small company feel while still providing you with high level technical guidance and support. We would be interested in learning more about your company to see how we can help you in today’s digital world.

Founded: 2018

Company size: 51 - 200

LinkedIn See all jobs →

Job description

Description

Tech-Keys is seeking an Experienced Systems Engineer to join our team. The ideal candidate will have a strong background in systems engineering and be able to design, implement, ad maintain complex systems for our clients.

Design, implement, and maintain complex systems for clients
Troubleshoot and resolve technical issues
Collaborate with cross-functional team to ensure project success
Provide technical support to clients as needed

Requirements

Proven experience working as an advanced IT engineer for at least 3 years
Excellent customer service and communication skills
Excellent problem solving and analytical skills
Ability to explain technical solutions in a clear and understandable manner
Experience in 365 administration
Networking experience
Experience trouble shooting printers
Experience with Azure
Experience with datto
Degree in Information Technology is a plus
MS - 102 certification is a plus
MD - 102 certification is a plus

Expected Outcomes

Strong positive client feedback
Strong positive internal feedback from other technicians/engineers
Demonstrates ability to with a team to work issues through completion with minimal escalation
Demonstrate ability to mentor other technicians/engineers
Demonstrate ability to become a Subject Matter Expert
Meet deadlines and due dates on assigned tasks

Desired Technical Certifications:

Cisco CCNA
Microsoft 365 Certified Associate (Various Exams)
Microsoft Azure Associate or Expert
Microsoft MCSA (MCSE Preferred)
VMware VCA (VCP Preferred)

Interview Process

Apply to the position, upload your resume, and answer the questions in the application.
Upon reviewing your resume, we'll send you an email with a link to a perform a one-way video interview.
Upon reviewing the video interview, we'll email you asking to setup an in-person interview.
After the interview we will email you asking for references.
We will call you letting you know our decision and discuss compensation.
At any point during this process if we feel you will not be a fit, we will let you know, we do not leave applications unanswered!