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Business Process Coordinator

Key Facts

Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Team Management
  • Scheduling
  • Communication
  • Multitasking
  • Time Management
  • Teamwork
  • Organizational Skills
  • Prioritization

Roles & Responsibilities

  • 2+ years of experience in the insurance industry
  • Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future
  • Experience working with agency management and related systems such as Applied Epic

Requirements:

  • Coordinate, track, and enable execution of enterprise process initiatives, ensuring strategic process priorities translate into action with visible progress and measurable outcomes across functions
  • Act as a connective layer between leadership, process owners, functional teams, external stakeholders, and workstream leaders to align efforts
  • Support the Business Process leadership team by coordinating initiatives on the National Business Process team and governance across related workstreams
  • Ensure strategic process priorities are translated into action and measurable progress is reported across the organization

Job description

Company:

Marsh McLennan Agency

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Business Process Coordinator at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Business Process Coordinator on the National Business Process team, you’ll support the Business Process leadership team by coordinating, tracking and enabling execution of enterprise process initiatives. This role ensures strategic process priorities translate into action, visible progress, and measurable outcomes across functions. The Coordinator acts as a connective layer between leadership, process owners, functional teams, and external stakeholders and workstream leaders.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • 2+ years of experience in the insurance industry

  • Strong organizational skills, with an ability to prioritize workload and balance multiple projects simultaneously, and demonstrated successful follow through on deliverables

  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

  • Experience working with agency management and related systems such as Applied Epic

These additional qualifications are a plus, but not required to apply:

  • Experience scheduling, organizing, and communicating across teams

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Remote work

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-REMOTE

The applicable base salary range for this role is $44,800 to $83,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

Applications will be accepted until:

March 27, 2026

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