Training Specialist

Ecolab is seeking a Training Specialist I to help build and support a leading-edge learning program. This role will design and develop effective training programs, aids and materials to facilitate training for our Global Business Services (GBS+) associates locally and globally. You will utilize knowledge of adult learning research and best practice to deliver the best functional process training, new hire training, systems or technology training, and global community building.  You will explore and apply digital learning tools and techniques to enhance engagement and efficiency while ensuring compliance with enterprise Learning & Development quality standards. You will also act as the liaison between the local GBS+ operations teams and the Training and Knowledge Management team, working with the operations teams to reinforce training process and ensure consistency, update training documentation and knowledge transfer plans, and deliver GBS+ Onboarding training sessions.

What’s in it For You:

• The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, abundant energy and healthy environments
• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best

What You Will Do:

Training Design and Development

• Develop and conduct training programs in response to local teams’ needs.  Analyze employee training needs and develop appropriate new programs and materials.
• Collaborate globally to design, build, and deliver top quality learning materials and tools.
• Facilitate effective information gathering sessions and instructional design reviews with business, function and GBS+ subject matter experts (SMEs) to effectively capture institutional knowledge
• Design effective blended training solutions which are job-based, learner-centered, organized, accurate, practical and sustainable.
• Consistently meet project plan deliverables, timeline and budget. Report progress and escalating risk. 
• Be open to feedback, listen actively, and ensure SMEs inputs are applied for best training outcomes
• Deliver training materials including but not limited to curriculum, high level design documents (HDDs), process overviews with instructor playbooks, eLearning, desk top procedures, exercise workbooks, knowledge transfer or practice exercises, knowledge checks and other appropriate learning assessments.

Training Delivery

• Develop and facilitate robust Train the Trainer program to activate local trainers for GBS+ training delivery
• Assist GBS+ Site leaders in meeting all site training needs, including providing training status reporting to leaders
• Facilitate classroom, remote, and train-the-trainer programs.
• Track training material feedback post-delivery and apply recommendations as appropriate

Training approach, plan and quality

• Promote GBS+ learning strategy and approach
• Ensure existing training materials and best practices are incorporated into GBS+ training locally
• Ensure Ecolab brand standards and quality requirements are met in all training materials, digital and printed
• Provide accurate and timely updates to Training and Knowledge Management leadership
• Ensure consistent application of One Company/ GBS+ training tools and methodologies.

Collaboration

• Maintain regular connections with other GBS+ Training Specialists to ensure consistent quality globally.
• Collaborate with Knowledge Management Team to ensure consistency and accuracy for all learning assets in the GBS+ Knowledge Repository and across all knowledge management platforms.
• Work closely with Change Specialists, Communications Managers and Talent/Recruiting team to ensure understanding of benefits, impacts, appropriate messaging, associate profiles and learning requirements, as well as work plans, dependencies and deliverable due dates.
• Collaborate with the local HR Business Partner to help drive career development training.
• Work with local directors, managers and other subject matter experts as needed

Position Details:

• Work Location: Hybrid, blend of Ecolab office and work from home
• Work Hours/Shift:
• Reporting Structure: This role will report to the GBS Global Training Manager
• Direct Reports: None

Minimum Qualifications:

• Bachelor’s Degree
• 6-8 years’ experience in Instructional Design, training delivery, and/or education
• Experience working with adult learning principles, methodologies and tools
• Strong interpersonal skills with demonstrated ability to facilitate collaboration
• Proven experience delivering high quality work, on time
• Ability to interpret, develop, and present information to multiple audiences
• Skilled listener who can gauge reactions and guide conversations to uncover learner needs
• Proficient with MS Office suite, especially PowerPoint, MS Forms, Microsoft Teams, Excel.
• Familiarity with Workday Learning & Articulate 360

Preferred Qualifications:

• Master’s Degree
• Experience with the implementation of training programs to support large complex projects (e.g., ERP Systems, business transformation, business process reengineering, shared services, outsourcing solutions, etc.)
• Experience in any of the following functions: finance, supply chain, customer service, master data management, HR, IT, legal, marketing
• Familiarity with SAP and ServiceNow vernacular
• Knowledge of technical content integration standards such as SCORM
• ServiceNow experience
• Camtasia experience