Business Analyst (Mid-Level) at Vigil

SUMMARY:

We’re looking for a Mid-Level Business Analyst to join our team in Portugal, working on impactful projects within the financial services / insurance space.

This is a great opportunity for someone who is confident in working across the full delivery lifecycle, enjoys interacting with stakeholders, and can navigate both Agile and Waterfall environments. You’ll be part of a collaborative team delivering high-quality solutions in complex, regulated environments.

WHAT WILL YOU BE DOING:

You will be joining our engineering team and will be a valued member working closely in a collaborative, autonomous, cross-functional team. You will help with the following:

• Work closely with stakeholders to understand business needs and translate them into clear requirements
• Facilitate workshops and discussions to define scope, processes, and solutions
• Elicit, document, and prioritise business and functional requirements
• Create and maintain process documentation (e.g. BPMN, flows, user journeys)
• Support delivery teams with backlog refinement, estimation, and clarification
• Analyse data to identify trends, issues, and opportunities for improvement
• Act as the bridge between business and technical teams
• Contribute across the full delivery lifecycle — from discovery to release and support
• Work across both Agile and Waterfall projects, adapting to different delivery models
• Support change management, user training, and adoption where needed

WHAT WE ARE LOOKING FOR:

• Proven experience as a Business Analyst in a tech or consultancy environment
• Experience within financial services or insurance (essential)
• Strong understanding of business analysis practices (e.g. BPMN, MoSCoW, process mapping)
• Experience working in both Agile and Waterfall environments
• Excellent stakeholder management and communication skills
• Ability to translate technical concepts into business-friendly language
• Strong analytical and problem-solving mindset.
• Comfortable working on multiple projects or streams simultaneously
• Fluent in English

AWESOME BUT NOT REQUIRED:

• Experience in pensions or highly regulated environments
• Certifications such as BCS, IIBA, CBAP or PMI-PBA
• Experience with tools like Jira, Confluence, Visio, SQL, Tableau
• Background in consultancy or client-facing roles

WHAT’S IN IT FOR YOU?

• Permanent employment
• Be part of our collegial environment where responsibility and authority are shared equally amongst colleagues, and help create our company culture
• A culture in which we don’t criticise failure but ensure we learn from our mistakes
• An Agile environment where your ideas are welcome
• The possibility to grow and experience different projects
• Fully remote
• Ongoing Training & Mentoring
• The possibility of travelling

- ATTENTION! THIS POSITION IS FOR PORTUGAL-BASED ONLY