Special Projects Billing & Collections Specialist (Contract)

About us:

Chief is a private network of the most powerful women executives in business. Our mission is to maximize the leadership impact of our members. Our network represents more than 10,000 companies including 77% of the Fortune 100, and nearly 40% of our members are in the C-Suite. Chief has been recognized as one of TIME’s 100 Most Influential Companies and one of Fast Company’s Most Innovative Companies.

Membership to Chief provides access to a vetted community of senior women executives and valuable insights that shape their leadership. The experience is digital and in-person, allowing members to build connections, engage in compelling discussions, and access resources in ways that are most meaningful to them. Our offerings range from executive coaching and executive education to thoughtful in-person and virtual programming and events that guide leaders through the most pressing topics in business. We have members across the United States with clubhouse locations in NYC, LA, Chicago, San Francisco, and Washington, DC.

Founded in 2019, Chief is backed by renowned investors including CapitalG, General Catalyst, Inspired Capital, and Primary Ventures.

Our network brings women in leadership together to share their ideas, insight, and influence, and the power of what we’re doing is felt by every member of our team. Our workplace is built on being real and respectful. We help grow careers, maintain our team’s wellbeing, and give everyone a seat at the table. We build teams where diverse voices, identities, perspectives, and experiences are represented and celebrated. Read more about working at Chief: https://chief.com/careers.

Please note this is a 3-4 month Contract position.

Overview:

We are seeking a detail-oriented Special Projects Billing & Collections Specialist to support a short-term initiative focused on invoice and billing cleanup. This role will play a critical part in ensuring billing accuracy, resolving discrepancies, and improving overall data integrity. The ideal candidate is highly analytical, comfortable working with large datasets, and experienced in audit-like environments.

Key Responsibilities:

• Perform comprehensive invoice and billing cleanup, including identifying and resolving discrepancies

• Review historical billing data to ensure accuracy and completeness

• Partner closely with the Retention and Billing teams to address account-level issues

• Investigate and reconcile billing inconsistencies across systems

• Support collections efforts by validating outstanding balances and correcting errors

• Document findings, processes, and resolutions to improve future billing accuracy

• Assist with process improvement initiatives related to billing operations

Qualifications:

• Strong attention to detail with a high level of accuracy

• Experience working in an audit, reconciliation, or data validation capacity

• Advanced proficiency in Microsoft Excel (e.g., pivot tables, VLOOKUP/XLOOKUP, data analysis)

• Comfortable working with large volumes of data and complex datasets

• Strong problem-solving and analytical skills

• Ability to work cross-functionally with multiple teams

Preferred Qualifications:

• Experience with billing subscription platforms such as Chargebee or similar systems

• Familiarity with subscription-based billing models

The salary for this role is: $65.00/hr