Senior Technical Program Manager

Position Overview: 

We are seeking a Senior Technical Program Manager to join our Strategic Initiatives team within the HealthEdge Technology organization. Our team is leading the integration of multiple engineering teams into a unified, scalable organization, driving alignment, efficiency, and innovation. As we transition to a holistic engineering structure, we are also building out platform teams and capabilities to enable innovation and operational excellence. 

In this role, you will drive high-visibility, cross-functional programs that accelerate this transformation, optimize resources, and establish best-in-class engineering processes. You must have a proven track record of managing complex technical initiatives, thriving in executive-facing roles, and navigating organizational change with clarity and structure. The ideal candidate is a strategic problem solver with deep program management expertise, strong analytical capabilities, and outstanding communication skills to engage stakeholders at all levels. 

About Technology Team:

Our Technology Team is a dynamic group of innovators reshaping the future of healthcare technology. This team thrives on collaboration, bringing together top talent from diverse backgrounds to create scalable, secure, and cutting-edge platforms. With expertise in cloud infrastructure, AI, and user experience design, they enable transformation for healthcare health plan solutions. Beyond technical excellence, the HealthEdge Technology Team is passionate about empowering clients. They prioritize transparency, thoughtful resource allocation, and a commitment to seamless experiences. Guided by visionary leadership and a deep enthusiasm for innovation, this group is redefining what’s possible in healthcare technology.

Your Impact: 

• Lead complex, cross-functional programs from inception to delivery, ensuring alignment with strategic engineering and business goals. 

• Support and accelerate the development of platform teams and capabilities to enable scalable, efficient engineering and drive innovation. 

• Develop and refine program management frameworks, processes, and tools to optimize collaboration, governance, and operational efficiency. 

• Partner with engineering, architecture, security, product, design, GTM, and platform teams to drive prioritization, decision-making, and rapid execution. 

• Define and manage program roadmaps, including schedules, milestones, dependencies, and critical paths. 

• Provide clear, data-driven reporting and insights to leadership, leveraging analytics for informed decision-making. 

• Identify and mitigate risks and blockers, ensuring smooth execution across teams and functions. 

• Manage executive-level communications and expectations, ensuring transparency on program goals, progress, and challenges. 

• Continuously improve engineering program management practices, helping the organization scale efficiently. 
   

What You Bring: 

• Bachelor’s degree in a related field or equivalent experience. 

• 7-10 years of experience leading complex, high-impact, cross-functional technical programs, preferably in SaaS, cloud computing, or enterprise software 

• Strong understanding of software development processes, including agile methodologies (SCRUM/Kanban). 

• Experience with platform engineering and building scalable capabilities within an organization. 

• Experience with Atlassian tools (Jira, Confluence) or similar program management systems. 

• Superior problem-solving abilities, coupled with strong decision-making and risk management skills. 

• Outstanding leadership, organizational, and communication skills, particularly in executive-facing environments. 

• Proactive mindset, with the ability to thrive in fast-paced, ambiguous environments and drive transformational change. 

• Experience with Healthcare technology is a bonus 
   

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. 
 
Geographic Responsibility:  While HealthEdge is located in Burlington, MA you may live anywhere in the U.S. 
Type of Employment: Full-time, permanent 
FLSA Classification (USA Only): Exempt 
Work Environment:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: 

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

• Work across multiple time zones in a hybrid or remote work environment.  

• Long periods of time sitting and/or standing in front of a computer using video technology.  

• May require travel dependent on company needs.  
   

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check. 
 
HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities. 

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