Software Engineering Manager - Software

Here you will have the chance to lead a high‑performing engineering team at the heart of our transformation from a tightly‑coupled monolith to a modern, domain‑driven, product‑led organisation.

You’ll blend strong people leadership with sharp technical awareness to guide your team, shape engineering direction, and deliver scalable, cloud‑native solutions that power our next stage of growth.

Working closely with Product, Design, SRE and other engineering teams, you’ll drive clarity, unblock delivery and champion a culture of ownership, experimentation and high standards. Your leadership will strengthen engineering culture, accelerate platform modernisation, and help build a truly domain‑aligned organisation.

Key responsibilities:

• Team Leadership: hiring exceptional talent, developing engineers through meaningful 1:1s, coaching and career pathways, and creating a culture of ownership, accountability and high standards.

• Delivery & Planning : Drive clarity and predictability. Own sprint planning, backlog prioritisation and execution in partnership with Product, ensuring the team consistently delivers valuable, high‑quality features and fixes at pace.

• Engineering Excellence: Raise the engineering bar. Champion best‑in‑class design, testing, code review and CI/CD practices to ensure the team ships maintainable, dependable and well‑engineered software.

• Technical Ownership: Provide strong technical leadership. Shape architectural decisions, make pragmatic trade‑offs, and partner with architects and SRE to build scalable, secure and observable systems.

• Cross‑Functional Collaboration: Work seamlessly with Product, UX, Data and SRE to align on priorities, define clear acceptance criteria and coordinate smooth, confident releases.

• Operational Responsibility: Ensure operational excellence. Support on‑call readiness, lead blameless post‑incident reviews, strengthen runbooks, monitoring and alerting, and embed SLIs/SLOs for the services your team owns.

• Continuous Improvement: Remove friction, automate manual processes, embed learning loops, and foster a culture where experimentation, improvement and innovation are the norm.

• High‑performing team: Engineers are engaged, growing and delivering predictable outcomes against roadmap commitments.

• Reliable product delivery: Features are delivered with high quality, appropriate test coverage and minimal production incidents.

• Operationally robust services: Services meet agreed SLAs/SLOs with clear dashboards, playbooks and reduced MTTD/MTTR.

• Strong cross‑team alignment: Close partnership with Product and SRE results in faster, lower‑risk launches and improved customer outcomes.

• Proven engineering management experience: 3+ years managing engineers with a track record of hiring, coaching and developing teams.

• Software delivery at scale: Experience shipping production microservices or cloud‑native applications using public cloud (AWS preferred).

• DevOps & CI/CD: Practical understanding of automated pipelines, Infrastructure as Code and container orchestration (Kubernetes or equivalent).

• Quality & testing: Experience driving test strategy, automated testing and code quality initiatives.

• Observability & incident response: Familiar with monitoring, logging and incident management practices to support reliable operations.

• Stakeholder management: Strong communicator able to influence across product, design, SRE and senior leadership.

• Technical background: Strong coding experience in at least one modern language (e.g. Java, Kotlin, Python, Go, C#) and familiarity with system design and architecture patterns.

Company benefits

• 25 days’ holiday + bank holidays

• Option to buy or sell 5 extra annual leave days per year

• Vitality Health Insurance, including private healthcare, virtual GP access and mental‑health support

• Pension with 5% matched contribution

• Regular team‑wide and company‑wide events

• 2 volunteering days per year

• Remote‑first working environment with offices in London and Nottingham