Key Facts

Remote From:

Full time

English

Hard Skills

SAP Administration SAP Administration SAP Implementation SAP Implementation Incident Management Account Management SAP Administration SAP Implementation Release Management Business Advisory Customer Centricity

Other Skills

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Knowledge Transfer
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Teamwork
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Communication
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Problem Solving

Roles & Responsibilities

Experience with SAP Basis administration and maintenance
Experience with SAP system migration and upgrade projects
Strong knowledge of SAP landscape architecture and environment planning
Excellent customer-facing communication and knowledge transfer skills

Requirements:

Advise customers on technical architecture and landscape issues.
Support de-escalation of critical customer situations, working with relevant SAP teams.
Participate in customer release and maintenance activities.
Provide ongoing technical support and continuous knowledge transfer.

AM53 Smart Solutions

About AM53 Smart Solutions

ABOUT US AM53 Smart Solutions is present in the Payment Media market since 2010. Having a team of Issuer and Acquirer specialists, we have developed Back and Front Office Applications in different platforms according to the needs of our customers, providing specialized knowledge in VeriFone's PAYware CMS Solution. Process Optimization and Productivity are the main pillars of our work, where combined with our business knowledge and the latest technology trends, allows us to deliver excellent results in all of our clients' activities. WHAT WE DO Consulting and Development. All for the success of your Payment operation. We also work like Head Hunting allocating professionals specialized in IT.

Company type: Startup

Founded: 2018

Company size: 11 - 50

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Job description

Responsibilities

Advise customers on technical architecture and landscape issues.
Support de-escalation of critical customer situations, working with relevant SAP teams.
Participate in customer release and maintenance activities.
Provide ongoing technical support and continuous knowledge transfer.
Review account status and transition accounts as volume or complexity increases.