English at B2+ level or higher and able to communicate in a professional environment.
Spanish at B2+ level or higher and comfortable working with international partners.
At least 1 year of experience in sales, account management, customer success, or similar roles.
Strong analytical mindset with attention to detail and experience managing relationships with multiple partners and stakeholders simultaneously.
Requirements:
Build strong, consultative relationships with partners through regular and open communication, driving growth and informing product decisions with market feedback.
Onboard new partners and deliver trainings and presentations on products, new features, and motivational programs to ensure a smooth start.
Support existing partners with timely responses, helping them leverage platform functionalities and resolve payments, fines, and legal-related issues.
Collaborate cross-functionally with finance, legal, and support teams to address partner needs, ensure high-quality service delivery, identify growth opportunities, remove blockers, and prepare actionable recommendations based on partner feedback.
Job description
We’re looking for a Partner Success Manager who thrives on building meaningful relationships and turning them into long-term business impact. In this role, you’ll work closely with international partners across Tier-1 markets, helping them unlock the full potential of our high-load social networking and streaming products used by millions of users worldwide. It’s about becoming a trusted advisor, driving partner growth, and influencing product and business decisions through direct feedback and insights from the market
In this role, you will
Build strong, consultative relationships with partners through regular and open communication
Deliver trainings and presentations on products, new features, and motivational programs
Onboard and train new partners to ensure a smooth and effective start of cooperation
Support existing partners with timely responses, helping them fully leverage platform functionalities and resolve payment, fines, and legal-related issues
Collaborate cross-functionally with finance, legal, and support teams to address partner needs and ensure high-quality service delivery
Drive partner success in business development by identifying growth opportunities and removing blockers
Prepare actionable recommendations to improve project performance based on partner feedback
It’s all about you
You have English at B2+ level or higher and can confidently communicate in a professional environment
You have Spanish at B2+ level or higher and are comfortable working with international partners
You have at least 1 year of experience in sales, account management, customer success, or similar roles
You have a strong analytical mindset and pay close attention to details
You have experience managing relationships with multiple partners and stakeholders simultaneously
Would be a plus:
You are familiar with analytics platforms like Tableau or Amplitude
You have experience working with streaming platforms or similar digital products
What we offer
20 paid vacation days, 15 sick days, and 6 additional days off for family events
Up to 10 additional days off for public holidays
100% medical insurance coverage
Sports and equipment reimbursement
Team building events, corporate gifts, and stylish merch
Financial and legal support
Maternity recovery support allowance
Position retention and support for those who join the Armed Forces of Ukraine
Participation in social initiatives supporting Ukraine
Comfortable working environment:
Work from our Kyiv hub or remotely with a flexible schedule
Modern equipment or depreciation of your own tools
Investment in your future:
Collaborate with a highly-skilled team of Middle & Senior professionals, sharing practical cases and expertise in the social networking niche
70% of our heads and leads have grown into their roles here – so can you!
Performance-oriented reviews and Individual Development Plans (IDPs)
Reimbursement for professional courses and English classes
Corporate library, book club, and knowledge-sharing events
