Business Development Representative

ABOUT US

Coastal is at the forefront of modern banking, combining strong financial infrastructure with cutting-edge Banking-as-a-Service (BaaS) and fintech enablement strategies. We support not only individuals with their personal banking needs; we also empower businesses by integrating modern banking technology that drives growth, flexibility, and innovation.

At Coastal, we think and move like entrepreneurs; focused on impact, speed, and continuous improvement. We believe in working smart, collaborating deeply, and building solutions that unlock real potential. If you're someone who thrives in a fast-moving environment, loves solving complex problems, and wants to help shape the future of banking, we’d love to meet you.

OVERVIEW

The Business Development Representative (BDR) is an early-career, high-impact role responsible for sourcing, qualifying, and nurturing prospective partnerships in fintech, sponsor banking, and payments. You will work closely with the Business Development Leadership to generate a strong pipeline of opportunities identifying target companies, engaging prospective founders and executives, and helping Coastal increase visibility and engagement within strategic markets.

This role is ideal for a proactive self-starter with 3+ years of experience in sales, business development, or partnerships within financial services or fintech-adjacent environments, and a strong interest in embedded finance, Banking-as-a-Service, or platform partnerships. 

This role is ideal for someone who enjoys variety, ownership, and influence, and who does their best work outside of rigid role definitions.

RESPONSIBILITIES TO INCLUDE

Pipeline Generation & Outreach

• Execute targeted outbound prospecting via email, LinkedIn, phone, and events to build a pipeline of qualified fintech, payments, and sponsor banking prospects.
• Identify and research prospects aligned with Coastal’s strategic growth goals, including embedded finance and BaaS opportunities.
• Manage inbound lead qualification, ensuring timely follow-up and routing to the appropriate internal teams.

Qualification & Discovery

• Conduct introductory discovery calls to assess strategic fit, business model alignment, regulatory considerations, and partnership potential.
• Document key insights and qualification outcomes in CRM, maintaining high-quality data standards.

Cross-Functional Collaboration

• Partner with Business Development leadership and internal functions (Compliance, Risk, Product, Operations) to align prospect qualification with Coastal’s risk appetite and product capabilities.
• Support preparation of materials for partner meetings and internal decision making.

Market Intelligence & Thought Leadership

• Stay informed on industry trends in payments, fintech, embedded finance, and sponsor banking.
• Provide feedback to leadership on emerging markets, competitive activity, and prospective partner strategic priorities.

Representation & Engagement

• Represent Coastal at select industry events, meetups, and conferences to broaden awareness and build early relationships.
• Cultivate professional relationships across fintech, sponsor banking, and adjacent ecosystems.

QUALIFICATIONS 

• Proven success with outbound prospecting and early-stage pipeline development.
• Strong communication skills and confidence engaging C-suite and founder level contacts.
• High comfort level working with CRM systems and sales enablement tools.
• Ability to think strategically about market opportunities and qualification criteria.

EDUCATION/EXPERIENCE

• 3+ years of sales, business development, partnerships, or related commercial experience in FinTech, Sponsor Banking, Payments, or financial services.
• Bachelor’s degree in business or related field - Preferred 

NICE TO HAVE’S

• Experience with Banking-as-a-Service, embedded finance, card issuing, digital payments, or platform ecosystems.
• Knowledge of compliance, onboarding, and regulatory frameworks relevant to fintech partnerships.
• Existing network in fintech or financial services sectors.

HOW YOU’LL THRIVE AT COASTAL

• Be the Best – Communicate effectively, pay close attention to detail, and prioritize your personal development.
• Be Relentless – Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference.
• Be Un-Bankey – Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust.
• Embrace Gray Thinking – Use sound judgment while decision-making and problem-solving. Think outside the box.
• Stay Flexible – Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder.
• Take Care of Each Other – Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence.

BEING YOU AT COASTAL

Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws. 

BENEFITS WE OFFER

We’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include:

• Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle.
• Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions.
• Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs.
• Dental and Vision Insurance: Plans to keep you and your family smiling and seeing clearly.
• Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents.
• Long-Term /Short-Term Disability (LTD): Income protection in the event of a long-term illness or injury.
• Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most.
• 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future.
• Paid Time Off: Generous vacation and sick leave policies to support your time away from work.
• Holidays: Enjoy 11 paid holidays throughout the year.

PHYSICAL DEMANDS

The physical demands described below are required to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job, the employee must be able to:

• Sit for extended periods of time.
• Stand for extended periods of time.
• Perform repetitive finger, hand, and arm movement.
• Use electronic office equipment such as a computer keyboard, mouse, ten key, telephone, etc. 
• View and read computer screens for extended periods.
• Occasionally stoop, kneel, crouch, or crawl.
• Occasionally lift or move up to 10 pounds.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.