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Patient Accounts Representative

Key Facts

Full time
Junior (1-2 years)
English

Other Skills

  • Computer Literacy
  • Communication
  • Multitasking
  • Customer Service
  • Detail Oriented

Roles & Responsibilities

  • Minimum of 1 year of experience in healthcare, hospital billing, or accounts receivable
  • Experience working with EOBs (explanation of benefits)
  • Strong computer skills
  • Strong communication skills with attention to detail

Requirements:

  • Research, identify errors, and correct claims denied by insurance companies
  • Assess claims to determine when to make charge adjustments, void charges, or escalate to the manager
  • Manage accounts receivable following established patient AR processes and policies for billing, follow-up, reimbursement, and customer service
  • Work independently, multi-task, and answer phones related to giving or seeking billing information

Job description

Job Description​

Saint Luke's Health System is a faith-based, not-for-profit aligned health system committed to the highest levels of excellence in providing health care and health-related services in a caring environment. We are dedicated to enhancing the physical, mental, and spiritual health of the diverse communities we serve. We offer competitive benefits, tremendous career growth, promotions from within, and the opportunity to transfer among hospitals and physician practices. If you share our commitment to excellence, we welcome you to apply. 

This position will work in hospital billing and will be responsible for researching, identifying errors, and correcting claims denied by insurance companies. The ideal candidate must be able to asses claim to determine when appropriate to make charge adjustments, void a charge, or escalate to the manager.  This role will manage the accounts receivable following established patient accounts receivable processes and policies for billing, following up, reimbursement, and customer service. Position will require the ability to work independently, multi-task, and answer phones as it relates to giving or seeking billing information.

Important to note:

  • Minimum of 1 year previous healthcare experience working within hospital billing area preferred.

  • Ideal candidate will have previous experience working with EOB’s

  • Ideal candidate will have strong computer skills

  • Ideal candidate will have strong communication skills

  • Ideal candidate will have attention to detail

  • Position hours are Monday – Friday with a flex schedule of working any 8 hours between 6:00am-5:30 pm (with start time no later than 9am). 

Job Requirements

Applicable Experience:

1 year

Job Details

Full Time

Day (United States of America)

The best place to get care. The best place to give care. Saint Luke’s 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke’s means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.

Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.

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