Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

AWS Cloud Services JIRA Project Management Business Communication Calendar Management Sprint Retrospectives Budget Management Change Management Time Sheet Preparation Scope Management Stakeholder Communications Employee Onboarding Customer Success Management KPI Management Resource Management Risk Management Project Cycle Management Clock Synchronization Customer Centricity

Other Skills

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Communication
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Leadership
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Time Management
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Proactivity
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Organizational Skills
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Social Skills

Roles & Responsibilities

Minimum of 2 years of experience managing AWS professional services engagements.
AWS Cloud Practitioner certification preferred.
Certified Scrum Master (CSM) preferred.
Experience working with Jira for project management.

Requirements:

Customer Communication: Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction.
Project Kickoff and Onboarding: Schedule and facilitate internal and kickoff calls, onboard the team and customers for project delivery.
Project Management: Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time.
KPI Management: Drive the three key KPIs: keeping the project within budget, ensuring timely delivery, and achieving CSAT scores of 8 and above.

Avahi

About Avahi

Avahi is a trusted AWS Premier Partner dedicated to helping Small and Medium Businesses (SMBs) transform their operations and achieve significant growth through the strategic implementation of Artificial Intelligence. While our team excels in architecting and operating the secure, automated, and scalable AWS cloud environments essential for modern business, our primary focus now is leveraging that foundation to make AI accessible and impactful for you. We accelerate your AI adoption with the Avahi AI Platform, built specifically for rapid deployment on AWS. This allows your SMB to quickly integrate powerful, efficiency-boosting AI tools, including: - AI Assistants to enhance productivity - Facial Recognition for specific applications - Automated Summarizers to distill information - Custom AI-Powered Analytics Dashboards for deeper insights - Data Masking for enhanced privacy and compliance - Structured Data Extraction to unlock value from documents Forget the complexity often associated with AI. Consider us an integral extension of your existing team. We work closely with you – walking hand in hand – to understand your unique business needs and goals. From there, we develop and implement a custom AI strategy leveraging our platform on AWS. Our deep expertise in cloud adoption, application modernization, DevOps, and security ensures your AI solutions are not only powerful but also robust and reliable. We are committed to helping you achieve your business goals with practical, impactful AI. Connect with Avahi today to explore how our tailored approach, powerful platform, and AWS expertise can empower your SMB's growth.

Founded: 2018

Company size: 51 - 200

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Job description

Job Description

About Avahi:
Avahi Inc. is a rapidly growing startup and an AWS Advanced Tier Partner, specializing in providing cutting-edge cloud solutions and professional services. Our mission is to drive digital transformation and cloud adoption for our clients, leveraging AWS's extensive suite of services.

Job Overview:
We are seeking a dynamic and experienced Technical Project Manager to join our team. The successful candidate will be responsible for owning customer communication and managing the entire project lifecycle, ensuring successful delivery of cloud solutions. This role requires a proactive leader with a strong technical background, excellent communication skills, and the ability to manage multiple projects simultaneously.

Key Responsibilities:

Customer Communication: Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction.
Project Kickoff and Onboarding: Schedule and facilitate internal and kickoff calls, onboard the team and customers for project delivery.
Project Management: Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time.
Timely Updates: Provide regular project updates to leadership, customers, and AWS sellers, ensuring all stakeholders are informed.
Timesheet Review and Approval: Review and approve delivery team timesheets to ensure accurate billing and project tracking.
Team Allocation: Update allocation boards for teams in Clockify, ensuring efficient resource management.
Project Ownership: Be the project owner, driving delivery for successful outcomes and customer satisfaction.
KPI Management: Drive the three key KPIs: keeping the project within budget, ensuring timely delivery, and achieving CSAT scores of 8 and above.
Multi-Project Management: Ability to take on and manage multiple projects simultaneously, ensuring all are delivered successfully.
Project Retrospectives: Conduct retrospectives for projects as needed to identify areas for improvement and ensure continuous improvement.
Scope Management: Recognize changes in project scope and facilitate the creation of change orders to manage project changes effectively.
Budget and Timeline Tracking: Keep track of and drive project budgets and timelines, ensuring financial and temporal goals are met.
Risk Management: Manage a risk register and develop mitigation plans to address potential project risks proactively.

Requirements

Qualifications:

Minimum of 2 years of experience managing AWS professional services engagements.
AWS Cloud Practitioner certification preferred.
Certified Scrum Master (CSM) preferred.
Experience working with Jira for project management.
Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams.
Proven ability to deliver projects on time, within budget, and to the satisfaction of stakeholders.
Familiarity with Clockify or similar time-tracking tools is a plus.

Benefits

Why Join Avahi?

Be part of a fast-moving startup with a dynamic and collaborative culture.
Opportunity to work with cutting-edge AWS technologies and drive meaningful cloud transformation for clients.
Competitive salary and benefits package.
Professional growth and development opportunities.

If you are a motivated and experienced Technical Project Manager with a passion for cloud technology and customer success, we encourage you to apply and join our innovative team at Avahi Inc.

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