Sales Engineer

Who we are...

At Trustonic, we make smartphones affordable for the many, enabling global access to devices and digital finance through the world’s most secure smartphone locking technology. We partner with mobile carriers, retailers, and financiers across 30+ countries, powering device financing solutions that drive economic inclusion, profitability, and growth.

We pride ourselves on living by the Trustonic culture code, a blueprint for our journey that recognises that great working environments don’t guarantee success, but bad ones almost always ensure failure.

Working here, you’ll find a company that celebrates its diversity and is looking to do the right thing: for each other, the community and the planet. We believe in equal opportunities and take to heart the old African proverb ’If you only want to go fast, go alone. If you want to go far, go together’.

We work flexibly when and where we’re at our best, but regardless of how you choose to work, we’ll make sure you feel like one of the team.

Click here if you would like to find out more about Trustonic's culture code.

If you would like to work in a fast-moving global technology company, with great ambition, then we’d love to hear from you!

A bit about the team and what you'll deliver...

We are looking for a Sales Engineer to join our expanding Solution Delivery team to drive pre-sales excellence and support revenue growth across Latin America, partnering closely with regional sales leadership to win and deliver complex, high-value opportunities.

As a Sales Engineer you will:

Lead Technical Pre-Sales Engagements

• Act as the primary technical advisor to the Regional Sales Team.
• Lead complex technical discussions, solution architecture sessions, and risk assessments with enterprise and C-level stakeholders.
• Conduct deep discovery sessions to map customer technical, functional, and security requirements to business objectives.
• Design end-to-end solutions spanning APIs, webhooks, cloud platforms, and secure system integrations.
• Deliver tailored product demonstrations and articulate differentiated value against competitive solutions.
• Create detailed technical proposals including architecture diagrams, implementation timelines, integration requirements, and risk assessments.
• Qualify technical requirements and guide customers confidently through evaluation processes.

Convert Opportunity into Revenue

• Translate market opportunities into tangible revenue through expert consultation and solution design.
• Accurately scope solutions in collaboration with Product and Professional Services teams.
• Lead Proof of Concept initiatives where required.
• Ensure smooth transition from closed deal to Implementation, enabling seamless customer onboarding and long-term success.

In-Life Customer Engagement

• Stay close to customer roadmaps, identifying risks and growth opportunities.
• Support Customer Success and Technical Account Management teams in evaluating new requirements.
• Provide creative technical alternatives when requirements fall outside current product scope.
• Minimise operational disruption through proactive risk mitigation and solutioning.
• Represent the company at industry conferences, customer events, and technical forums.

What You’ll Bring...

Technical Expertise

• Extensive experience working with secure systems in enterprise environments.
• Strong SaaS background with proven solution design and technical consulting experience.
• Expertise in API integrations, webhook configuration, and cloud-based architectures.
• Solid understanding of Android OS and device firmware deployment processes.
• Experience with device locking technologies for financing/subsidy models and regulatory environments.
• Background in telecom or OEM operations highly desirable.
• Familiarity with first-party locking solutions such as
  • Samsung Knox Guard
  • Google DLC
  • Transsion Paytrigger

Professional Skills

• Ability to design end-to-end multi-domain technical architectures.
• Strong influencing and negotiation skills.
• Exceptional communication skills — able to simplify complex technical topics for diverse audiences.
• Ability to motivate and drive alignment across teams without direct authority.
• Experience working with international teams and partners across multiple geographies.
• Fluent English (written and spoken).

Who You Are...

• Deeply customer-centric and empathetic.
• Highly organised — and able to organise others.
• Comfortable multitasking in deadline-driven environments.
• Curious and continuously learning about emerging technologies.
• Tenacious, creative, and solution-focused.
• Big-picture oriented but detail-precise.
• Comfortable in a dynamic, evolving, small-team environment.
• Willing to go the extra mile to get the job done.

• Undergraduate degree (or equivalent experience) in Computer Science, Information Technology, or related discipline.

What we can provide you in return for your investment...

Competitive compensation

• A base salary that reflects your expertise and impact.
• Bonus scheme to share in our success.

Financial security & wellbeing

• Private medical insurance from day one.

Flexibility & work-life balance

• Remote working arrangements to support your lifestyle.
• An open holiday policy with no upper limit—take the time you need, when you need it.
• Support for volunteering and causes that matter to you.

Growth & development

• Opportunities for professional development and career progression.
• Exposure and interaction with global teams.

Inclusive, supportive culture

• A commitment to diversity, equity, and inclusion.
• A collaborative environment where your voice is valued and your wellbeing is prioritised.

Impact & purpose

• The chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives.

#LI-Remote

Trustonic is an equal opportunity employer.  We do not discriminate on any grounds. We empower, engage, enable and value differences between people, including; different races, ethnicities, genders, ages, religions, disabilities and sexual orientations, with differences in education, backgrounds, skill sets, experiences and knowledge.