Project Coordinator

Position Overview: 

 
The Project Coordinator supports Project Managers and cross-functional teams in the successful delivery of software initiatives. This role is responsible for project organization, tracking, documentation, and communication, ensuring that work stays aligned to scope, schedule, and process.  

In a fast-paced software environment, the Project Coordinator plays a critical role in keeping projects running smoothly by maintaining project artifacts, monitoring risks and issues, coordinating meetings, and ensuring accurate, timely information flows between internal teams and customers.  

This role is ideal for someone early in their project management career who is highly organized, detail-oriented, and eager to grow within a technology-driven organization.  

About HealthEdge: 

HealthEdge’s mission is to revolutionize healthcare through transaction automation and enablement of real-time business and clinical engagement among healthcare payers, providers, and patients. Our passionate, collaborative, and results-oriented team works remotely from coast to coast within the US as well as in various locations across India, with employees who specialize in healthcare payer business and technology. 

Responsibilities: 

Project Coordination & Tracking  

• Maintain and update project schedules, task lists, and milestones in project management tools  

• Track and update RAID logs (Risks, Actions, Issues, Decisions)  

• Monitor progress against plan and flag risks, dependencies, and delays to the Project Manager  

• Support tracking of change requests, scope updates, and project decisions  

Documentation & Reporting  

• Maintain accurate, up-to-date project documentation and artifacts in designated repositories  

• Prepare weekly project status reports and dashboards for internal and customer stakeholders  

• Capture meeting notes, action items, and decisions; follow up to ensure closure  

• Ensure project records follow established standards and frameworks  

Meeting & Communication Support  

• Coordinate and support internal and external project meetings  

• Prepare agendas, materials, and presentations for project forums  

• Distribute meeting minutes and action items in a timely manner  

• Serve as a communication bridge between Project Managers, delivery teams, and stakeholders  

Administrative & Operational Support  

• Track team time, allocations, and PTO as needed for project planning  

• Support budget tracking and basic financial reporting  

• Monitor tickets, defects, and issues in systems such as Jira or ServiceNow  

• Assist with SharePoint or project site setup and ongoing maintenance  

Process & Continuous Improvement  

• Ensure projects adhere to defined delivery methodologies and governance standards  

• Identify opportunities to improve project coordination, reporting, and execution efficiency  

• Support audits, readiness reviews, and operational checkpoints as required  

What you bring: 

Required  

• 1–3 years of experience in project coordination, operations, or a related role  

• Strong organizational skills with exceptional attention to detail  

• Ability to manage multiple tasks and priorities in a deadline-driven environment  

• Clear written and verbal communication skills  

• Comfort working with cross-functional teams in a software or technology setting  

Preferred  

• Experience in a SaaS, software, or professional services organization  

• Familiarity with project and collaboration tools such as Smartsheet, Jira, Salesforce, SharePoint, or similar  

• Exposure to Agile or hybrid delivery environments  

• Bachelor’s degree or equivalent professional experience  

• CAPM from PMI or equivalent certification  

Key Competencies  

• Organization and follow through  

• Stakeholder communication  

• Risk and issue awareness  

• Tool proficiency and data accuracy  

• Professional judgment and discretion  

• Continuous improvement mindset  

• Strong knowledge of industry business practices and value offerings. 

• Demonstrated leadership skills 

Career Growth: 

This role provides a strong foundation for progression into:  

• Associate Project Manager  

• Project Manager  

• Program or Delivery Operations roles  

• The Project Coordinator gains hands-on exposure to real project delivery, customer interaction, and enterprise software operations.  

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers. 

Geographic Responsibility: While HealthEdge is located in Boston, MA, you may live anywhere in the U.S. 

Type of Employment: Full-time, permanent 

Travel%: 10% or less 

FLSA Classification (USA Only): Salaried, Non-Exempt 

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:  

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.  

• Work across multiple time zones in a hybrid or remote work environment. 

• Long periods of time sitting and/or standing in front of a computer using video technology. 

• May require travel dependent on company needs. 

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990.  Candidates may be required to go through a pre-employment criminal background check. 

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.