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Forward Deployed Engineer

Roles & Responsibilities

  • 5-10 years of experience in software or customer engineering roles with a strong emphasis on customer-facing engagements
  • Proven track record of rapidly prototyping ideas and delivering them to reality
  • Experience with multiple programming languages such as TypeScript, Go, and Python
  • Familiarity with deploying applications on cloud platforms such as AWS and Azure

Requirements:

  • Serve as a technical expert during the sales process, delivering compelling demonstrations of Crogl's capabilities, including feature engineering, training, and model monitoring, resulting in increased customer adoption
  • Act as the voice of the customer by providing feedback to Product and Engineering teams to drive product improvements
  • Lead architectural reviews and performance optimizations during customer implementations, ensuring successful deployments and maximizing the value of Crogl's platform
  • Serve as the trusted technical advisor for customers using Crogl

Job description

Role: Forward Deployed Engineer

Job Type: Full Time, Remote

Join Crogl and be at the forefront of revolutionizing security operations with AI. As a Forward Deployed Engineer, you'll empower high-performance security teams by shaping the future of our cutting-edge security analytics platform.

Our Forward Deployed Engineering team is growing. We're looking for self-starters who are committed to excellence, thrive in a fast-paced environment, and are excited to improve the lives of security teams. If this sounds like you, let's chat!

What you’ll be doing:

  • Serve as a technical expert during the sales process, delivering compelling demonstrations of Crogl's capabilities, including feature engineering, training, and model monitoring, resulting in increased customer adoption

  • Act as the voice of the customer by providing feedback to the Product and Engineering teams that will help drive product improvements

  • Lead architectural reviews and performance optimizations during customer implementations, ensuring successful deployments and maximizing the value of Crogl's platform

  • Serve as the trusted technical advisor for customers who are using Crogl

What you bring to the team:

  • 5-10 years of experience in software or customer engineering roles with a strong emphasis on customer facing engagements

  • A strong track record of rapidly prototyping ideas and seeing them through reality

  • Experience with a variety of coding languages such as Typscript, Go, and Python

  • Familiarity with deploying applications on cloud platforms such as AWS and Azure

  • Are an effective communicator who can translate highly complex technical concepts to both technical and non-technical audiences with empathy and depth

  • Embed with strategic customers to understand their business challenges and technical requirements in detail

  • Contribute to the internal knowledge base, best practices and sharing insights gained from customer engagements to grow the Forward Deployed Engineering function from scratch

What separates you from other candidates:

  • Proven experience building or supporting security products, with a deep understanding of security operations workflows

  • Hands-on experience with AI systems, machine learning models and agentic frameworks

  • Experience with cloud platforms and documentation

  • A track record of thriving in fast-faced, agile environments with continuous integration and deployment

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