Key Facts

Remote From:

Full time

English, Portuguese

Hard Skills

Clinical Informatics Biomedical Instrumentation Clinical Governance Adverse Event Monitoring Regulatory Compliance Telehealth Peer Support Clinical Documentation Biomedical Instrumentation Biomedical Instrumentation Basic Patient Care Weight Management Medical Practice Experience

Other Skills

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Incident Reporting
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Customer Service
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Teamwork
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Verbal Communication Skills
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Governance
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Detail Oriented

Roles & Responsibilities

Fluent in written and spoken Brazilian Portuguese; working proficiency in English.
Medical degree validated in Brazil (or Brazilian-trained), with full independent prescribing rights; active CRM registration with no restrictions.
Valid ICP-Brasil digital certificate enabling e-prescribing of controlled medications.
At least 3 years of active medical practice post-qualification, with experience in remote prescribing or digital healthcare.

Requirements:

Clinically review asynchronous patient consultations on the MedExpress platform and, where safe, prescribe medications (initially GLP-1s) in line with protocols, ANVISA requirements, and CFM guidance.
Assess patient side effects and provide appropriate clinical support; escalate safety concerns to the Lead Prescriber/Medical Director Brazil as needed.
Communicate with patients in Brazilian Portuguese and maintain concise patient notes in Portuguese and English; collaborate with the Customer Support team to provide care via online chat, phone, or video.
Maintain up-to-date licensing, participate in clinical governance meetings, discuss complex cases with leadership, provide peer support to fellow prescribers, and prescribe off-label where appropriate with patient consent per local protocols (CFM Resolution 1,982/2012).

HeliosX Group

Health, Sport, Wellness & Fitness

About HeliosX Group

We are a group of health tech companies (RocketRx, MedExpress, Dermatica (UK/US), ZipHealth and Avianta) under one umbrella, and a rapidly growing team of over 200 sitting in the heart of Shoreditch, London and Florida, United States. We operate a number of brands and ventures in medical, dermatology, and nutritional supplement sectors.We service over half a million patients across the UK and internationally, providing tailored consultation and personalised prescription services helping people treat a wide range of conditions.We are dedicated to improving the quality, accessibility and affordability of healthcare for every person on the planet.

Company type: SME

Industry: Health, Sport, Wellness & Fitness

Founded: 2018

Company size: 201 - 500

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Job description

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

There’s never been a more exciting time to join HeliosX. Come be a part of making our dream of easier and faster healthcare a reality!

About the Role

Join HeliosX as we launch into the Brazilian market! We’re hiring doctors to help bring safe, effective GLP-1 treatments to patients through innovative asynchronous telehealth consultations, fully aligned with CFM regulations. Be part of an exciting expansion with MedExpress Brazil, shaping the future of accessible healthcare.

What You'll be doing

Use the MedExpress platform to clinically review and assess asynchronous patient consultations and, where safe and appropriate, prescribe medications (initially GLP-1s) in line with our protocols, ANVISA requirements, and CFM guidance.
Assess patient side effects and provide appropriate clinical support as needed.
Communicate directly with patients to address medical queries in a timely and professional manner, in Brazilian Portuguese.
Document concise and comprehensive patient notes in Portuguese and English.
Ensure safe prescribing practices and patient safety by raising escalations and flagging incidents to the Lead Prescriber and/or Medical Director Brazil appropriately.
Keep up to date with licence requirements and any independent training needed to maintain clinical competency in relevant areas of prescribing.
Work closely with the Customer Support team to provide patient support via online chat, phone call, or video consultation.
Complete own work efficiently and in accordance with the designated rota.
Participate in clinical governance meetings to discuss treatment decisions, ensuring compliance with agreed protocols and pathways.
Discuss complex cases with the Lead Prescriber and/or Medical Director Brazil.
Provide peer support to fellow prescribers.
Prescribe off-label medication where appropriate, with documented patient consent, according to local protocols (CFM Resolution 1,982/2012).

Qualifications and Experience

Fluent in written and spoken Brazilian Portuguese; working proficiency in English.
Medical degree validated in Brazil (if not Brazilian-trained), with full independent prescribing rights.
Active registration with a Conselho Regional de Medicina (CRM) with no restrictions on practice.
Registered to provide telemedicine services with the CRM.
Valid ICP-Brasil digital certificate enabling e-prescribing of special control medications.
At least 3 years of active medical practice post-qualification.
Experience with remote prescribing or digital healthcare.
Experience managing obesity, particularly GLP-1 prescribing is preferred
Experience in private healthcare or direct-to-patient clinical services is preferred
Experience with digital health platforms and customer service tools, is preferred
Registration as a specialist with the Associação Médica Brasileira (AMB) in Nutrology (Nutrologia), Internal Medicine (Clínica Médica), or Endocrinology (Endocrinologia).