Key Facts

Remote From:

Full time

Senior (5-10 years)

English

Hard Skills

SAP ERP Microsoft Dynamics Inventory Valuation Invoicing Shipment Coordination Root Cause Analysis Inventory Reconciliation Shipment Preparation Order Management Systems Cross-Functional Collaboration

Other Skills

•
Communication
•
Detail Oriented
•
Prioritization
•
Problem Solving

Roles & Responsibilities

5+ years hands-on experience with Microsoft Dynamics NAV or Business Central in an inventory or fulfillment-heavy environment.
Strong understanding of order-to-cash and inventory accounting flows (ship, post, invoice).
Experience working across ERP, EDI, and 3PL integrations.
Able to work a schedule that provides regular overlap with Boulder, Colorado business hours.

Requirements:

Accountable for the functional integrity and day to day stability of Microsoft Dynamics NAV/Business Central.
Own ERP behavior across inventory, order-to-cash, purchasing, fulfillment, and posting workflows.
Monitor and resolve live operational issues including posting errors, inventory mismatches, shipment discrepancies, delayed ship confirms, and invoice variances.
Act as system owner across ERP, internal OMS (homegrown order orchestration platform), EDI transactions, and 3PL integrations.

PopSockets

About PopSockets

Launched in 2014 by former philosophy professor David Barnett, PopSockets makes empowering, fun and expressive products that help people phone better. PopSockets has sold over 230 million of its iconic phone grips in 75 countries and now has an expanding ecosystem of related products, including phone cases, wallets and mounts. Our mission is to become an eternal positivity machine--an enduring global brand that makes an increasingly positive impact on the health and happiness of the planet. Impact initiatives to date include our Poptivism platform and ChangeUp partnership that have resulted in over $4 million in cash and product donations to over 400 non-profits, low-friction recycling programs with TerraCycle, use of 99% recyclable and FSC certified packaging, Fair Labor Association affiliate status with pursuit of accreditation underway, and adoption of an animal-free policy with respect to products and corporate sponsored meals. In 2021, PopSockets was honored as one of Fast Company’s World's Most Innovative Companies. In 2020, PopSockets was named the Best Company (of our size) to Work for in Colorado by ICC and ColoradoBiz Magazine, after being a runner up in 2019. We were also named on Built In Colorado’s list of Best Midsize Places to work in 2020. We were Inc. 5000's second fastest growing company in the US for 2018, with a 71,424% percent of sales increase over the previous three years. Just this past March, we’ve been named one of Fast Companies Most Innovative Companies.

Founded: 2018

Company size: 201 - 500

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Job description

Role Overview

The Lead Business Systems Analyst serves as the functional owner of Microsoft Dynamics NAV/ Business Central and is accountable for the operational stability of ERP related systems.

This role partners closely with Accounting and Operations leadership to ensure inventory accuracy, shipment processing, and financial postings remain aligned and reliable.

This is a remote role based in India and requires meaningful daily overlap with Boulder, Colorado business hours to support close collaboration with U.S.-based stakeholders. Existing or pass visa to the US would be preferable.

Key Responsibilities

Accountable for the functional integrity and day to day stability of Microsoft Dynamics NAV/Business Central.

Own ERP behavior across inventory, order-to-cash, purchasing, fulfillment, and posting workflows.

Serve as primary systems partner to Accounting and Operations, ensuring inventory valuation, shipment confirmations, and invoice generation remain accurate and timely.

Act as system owner across ERP, internal OMS (homegrown order orchestration platform), EDI transactions, and 3PL integrations.

Monitor and resolve live operational issues including posting errors, inventory mismatches, shipment discrepancies, delayed ship confirms, and invoice variances.

Own EDI outcomes and prioritization (850 / 940 / 945 / 856 / 810). Day-to-day mapping handled by a dedicated EDI specialist.

Coordinate and prioritize work across internal technical resources, contractors, and external partners as needed.

Investigate root causes end to end before escalating to Engineering or external partners.

Define practical guardrails that protect inventory and financial accuracy while supporting operational throughput.

Operating Model

Lead level individual contributor with functional ownership and cross-functional authority.

Reports to VP, Technology Solutions.

Remote role based in India with required ongoing overlap with Boulder, Colorado business hours to support close collaboration with U.S.-based stakeholders.

Requires collaboration with global teams and availability during live fulfillment windows, critical incidents, and key release periods when needed.

Qualifications

5+ years hands-on experience with Microsoft Dynamics NAV or Business Central in an inventory or fulfillment-heavy environment.

Strong understanding of order-to-cash and inventory accounting flows (ship, post, invoice).

Experience working across ERP, EDI, and 3PL integrations.

Comfortable operating in live environments where systems and operations evolve simultaneously.

Detail oriented, practical problem solver who prioritizes system stability and operational clarity.

Able to work a schedule that provides regular overlap with Boulder, Colorado business hours.

Strong communication skills and ability to work directly with Accounting and Operations leadership across time zones.

PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.

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