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Director Business Development

Roles & Responsibilities

  • At least 5 years of relevant business development or account management experience supporting IT, BPO, or technology-enabled services.
  • Bachelor's degree preferred; additional relevant experience may be substituted.
  • Proven track record expanding business within existing commercial client relationships and the ability to understand client challenges and align them with solution-based offerings.
  • Experience selling IT professional services, managed services, or transformation initiatives, including third-party systems integration and ongoing support, with strong relationship management, communication, collaboration, and presentation skills.

Requirements:

  • Partner with existing commercial clients to identify opportunities to expand TurningPoint’s footprint across Software Engineering Professional Services, BPO, and SaaS offerings through solution expansion and transformation initiatives.
  • Understand each client's objectives, operational challenges, and technology environment, and map them to TurningPoint's services and digital transformation offerings.
  • Sell and coordinate IT professional services outsourcing across the Software Development Lifecycle, production support, data migrations, systems integration, CRM, ticketing, and AI-enabled experiences, including Digital Self-Service Journeys and NexGen AI deployments.
  • Position and sell end-to-end BPO services that support client service delivery, operations, finance, order management, billing, inventory, provisioning, device lifecycle management, marketing operations, finance operations, and network optimization, coordinating with delivery, solutions, and account teams to expand scope.

Job description

TurningPoint Global Solutions (TurningPoint) is seeking a Director of Business Development to support growth across our existing commercial client base. This role is focused on expanding and deepening current customer relationships by identifying additional opportunities for Software Engineering Professional Services (including systems integration, systems support, DevSecOps); Business Process Outsourcing (BPO) services, and SaaS platform(s) aligned to client needs and TurningPoint’s capabilities.

This position is ideal for a business development professional who excel at account growth, solution expansion, and consultative selling within established accounts.  

Location: Remote (United States) with travel as needed.

Key Impacts Include
  • In this role, you will partner closely with existing commercial clients to identify opportunities to expand TurningPoint’s footprint through additional services, solutions, and transformation initiatives. You will work to understand each client’s business objectives, operational challenges, and technology environment, and align those needs to TurningPoint’s Software Engineering Professional Services, Business Process Outsourcing Services, and digital transformation offerings.

  • You will drive growth offering IT Professional Services Outsourcing aligned with client business needs in areas ranging from core application maintenance and support, all aspects of client Software Development Lifecycle, Tier 1 - Tier 3 Production Support, Special Projects and Data Migrations, CRM, Ticketing, Systems Integration including enablement of Digital Self-Service Journeys and implementation of client NexGen AI, Chat Bot and Agentic AI experiences, and Support for Client Marketing Data Analytics and Business Intelligence Initiatives.

  • Additionally, you will be positioning and selling end-to-end Business Process Outsourcing Services that support Client Service Delivery, Operations, Finance and other organizational areas requiring resources to Deliver Operational Efficiency, Order Management, Billing, Inventory, Provisioning, Device Lifecycle Management, Marketing Operations, Finance Operations, and Network Optimization.

  • What We’re Looking For
  • Required Education, Skills, and Qualifications

  • At least 5 years of relevant business development or account management experience supporting IT, BPO, or technology-enabled services.
  • Bachelor’s degree preferred; additional relevant experience may be substituted.
  • Demonstrated success expanding business within existing commercial client relationships.
  • Ability to understand client challenges and align them with solution-based offerings.
  • Experience supporting or selling IT professional services, managed services, or transformation initiatives, including third-party systems integration and ongoing support.
  • Strong relationship management skills with the ability to engage client stakeholders at multiple levels.
  • Excellent communication, collaboration, and presentation skills.

  • Preferred Education, Skills, and Qualifications

  • Experience working with mid-market to enterprise commercial clients.
  • Familiarity with managed services, SaaS, or platform-based solutions.
  • Experience partnering with delivery, solutions, or account teams to shape and expand scope.
  • Exposure to digital transformation, cloud services, or process optimization initiatives.

  • What’s In It For You?
  • We understand that our team members are our greatest asset. That’s why we offer:

  • Competitive salary and participation in uncapped sales incentive plan.
  • Comprehensive health benefits fully funded by the company for employees.
  • 401(k) retirement plan with company match.
  • Paid time off plus holidays.
  • Professional development opportunities.
  • A collaborative and inclusive work culture.

  • Ready to make your next career move? Apply today to join a team that values innovation, collaboration, and continuous improvement. We look forward to welcoming you to TurningPoint!
    About Turning Point Global Solutions LLC (https://www.tpgsi.com):

    TurningPoint is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients.

    We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services. 

    Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner. 
    TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development.

    All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law.

    This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.
     
     
     
     

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