Content QA Specialist

About Vaultes

Vaultes is a rapidly growing cybersecurity and digital services company headquartered in the Washington DC metro area. Serving customers across the Federal government and commercial sectors, we use our broad experience and deep technical expertise to implement customized solutions that enable mission achievement and secure the world through technology. 

FAST: The Vaultes Way

F – Frictionless Collaboration

We lead with humility and are easy to work with. Our ego-less, one-team mindset keeps progress moving.

A – Accountable & Adaptable

We do what we say we will and own our outcomes. Rooted in a growth mindset, we flex with change and stay aligned to mission needs.

S – Secure by Design

We protect what matters most. Security and integrity guide our decisions, ensuring resilience and confidence for our clients and partners.

T – Trusted Partners

We work side by side with clients and colleagues, earning trust through accountability, openness, and shared success.

About the Role

We are seeking a detail-oriented Content Quality Assurance (QA) professional with excellent proofreading skills. This role will act as the final QA touchpoint and review content for digital products prior to launch. This role requires strong attention to detail and strict adherence to a Government agency’s established style guide and design system. Candidates should be familiar with or open to learning to use AI tools to enhance QA efficiency, accuracy, and consistency.

Location: Remote with potential travel to Client site.

Responsibilities

• Review copy to ensure adherence to style guide and content guidelines for design system components, patterns, and templates.
• Flag subjective wording, phrasing, or grammar choices (that aren't definitive style guide violations) and collaborates with content designer if further copyediting is needed.
• Identify patterns that have issues related to consistency across content landscape.
• Run automated (AI-driven) reports to compare content in design files with content in staging environment. 
• Review reports and collaborate with content designers to ensure report is fully valid.
• Identify refinements or improvements to style guide to improve automated reports.
• Participate in governance meetings.
• Act as backup to Copy Editor, helping with proofreading content in Drupal CMS before publishing.
• Support additional reporting needs, such as pulling data analytics and customer feedback scores and compiling reports.
• Other responsibilities as assigned.

Qualifications

• Bachelor’s degree in English, Communications, Journalism, Information Technology, or a related field
• Experience in content management, editing, technical writing, or quality assurance
• Prior experience working on government contracts or in a public sector environment is strongly preferred
• Strong command of English language and AP Style
• Ability to quickly learn and adhere to established style guide and design system
• Ability to understand nuance of strict style guide violations vs subjective edits
• Knowledge of QA processes and tools for testing content
• Excellent attention to detail and organizational skills
• Ability to work collaboratively with content designers and writers

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Capable of operating a computer and other office productivity machinery, and frequently communicate with co-workers, management, and customers.

Perks and Benefits

• Paid time off 
• Paid holidays
• Work-from-home opportunities
• 401k with matching incentive
• Medical/dental/vision benefits
• Company provided life insurance
• Company provided short-term disability

Vaultes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances.