Roles & Responsibilities

5–8 years of relevant experience in banking or financial services with strong domain knowledge
Proven experience in business analysis, requirements gathering and documentation, with ability to translate business needs into technical specifications
Experience coordinating with internal teams and external vendors, including vendor management and delivery tracking
Strong English communication and stakeholder management skills

Requirements:

Act as the main coordination point between internal banking teams and external vendors, ensuring alignment and effective vendor management
Gather, clarify, and document business requirements and prepare analysis documents and functional specifications
Route requirements to the appropriate technical teams and ensure solutions are handled by the correct system layer
Support project timelines, meetings, and delivery tracking, providing light project coordination when required

Job description

This is a remote position.

BGTS is looking for a Technical Business Analyst with strong banking domain knowledge to join our growing team. This role focuses on business analysis, coordination, and vendor management, acting as a bridge between internal teams and external partners to ensure the successful delivery of digital banking solutions.

This position is ideal for someone who understands digital banking channels, APIs, and modern banking architectures, while also being able to translate business requirements into clear documentation for technical teams.

Requirements

Act as the main coordination point between internal banking teams and external vendors
Gather, clarify, and document business requirements
Prepare analysis documents and functional specifications
Route requirements to the appropriate technical teams
Ensure solutions are handled by the correct system layer or responsible team
Follow up on vendor deliverables and coordinate with internal stakeholders
Support project timelines, meetings, and delivery tracking
Provide light project coordination where required

Functional Requirements

Strong banking domain knowledge
Good understanding of digital banking channels
Familiarity with internet banking and mobile banking processes
Solid experience in business analysis and requirements documentation
Ability to translate business needs into structured inputs for technical teams
Experience collaborating with external vendors and stakeholders

Technical Awareness

General understanding of core banking platforms (e.g., Mambu or similar)
Conceptual knowledge of microservice architecture
Familiarity with APIs, integrations, and API gateway structures
Ability to distinguish between channel, middleware/domain, and core banking layers
Enough technical awareness to follow and challenge technical discussions when needed