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Channel Manager - IBM

Roles & Responsibilities

  • At least 5 years of experience selling in the IT sales channel.
  • Experience managing large partner relationships and national accounts.
  • Experience with the IBM portfolio is preferred.
  • Typically requires 10+ years of related experience with a 4-year degree, or 8+ years with an advanced degree, or equivalent.

Requirements:

  • Provide day-to-day sales support and customer service for assigned accounts/territory/product(s); focus on growing new business and rebuilding underpenetrated relationships; proactively engage partners to grow sales and close quotes.
  • Identify, enable and develop high-potential and non-repeat partners; generate leads; qualify prospects; prioritize high-return opportunities; leverage vendor programs to progress transactions.
  • Serve as a liaison between Arrow's internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing) and customers; translate products/promotions into customer benefits; address issues using cross-functional resources.
  • Drive demand generation and opportunity management; manage pricing programs; leverage CRM tools (e.g., Salesforce) and coordinate with cross-functional teams; travel up to 50%.

Job description

Position:

Channel Manager - IBM


Job Description:

Arrow ECS is looking for a Channel Manager - IBM that will be supporting high growth and high potential partners. The primary focus of this position will be to grow national partners.

What You’ll Be Doing:

  • Responsible for the day-to-day sales support and customer service activities for assigned accounts, territory, or product(s). Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts and rebuilding of underpenetrated and neglected relationships with Arrow customers. This position will call on customers; provide product information, and follow-up on quotes to close business for Arrow. Identifies, enables and develops high-potential and non-repeat partners. Determines and understands customers’ requirements for Arrow product offerings and services. Translates products and promotions into benefits for a customer. Provides alternative products and solutions. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner. 
  • Demand Generation and Customer Opportunity Support: Drives sales growth through new customer rebuilding of underpenetrated and neglected relationships. Focuses on growing and developing new business; proactively calls and engages partners to grow sales for assigned accounts. Identifies, enables and develops high-potential and non-repeat partners. Generates leads and follows-up on leads obtained through suppliers and Arrow internal sources. Qualifies prospects, analyzes sales potential, and then prioritizes high-return opportunities for further attention/investment. 
  • Leverages Arrow and vendor programs and promotions to progress a transaction through the sales cycle. Manages vendor special pricing programs including; submissions for pricing request and any data or program dependencies, tracking requests for approval, logging of all submissions and results, and notification to the customers of any outstanding or expiring requests. Involves other resources (field, brand, engineering, financing, vendor, etc) to address issues. May use resources such as salesforce.com to accomplish job duties.
  • This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.
  • This position will require travel up to 50% of the time.

What We’re Looking For:

  • A minimum of 5 years of experience selling in the IT Sales Channel
  • Experience with the IBM portfolio is preferred
  • Experience managing large partner relationships and national accounts
  • A self-starter who can work well independently and as a team
  • Works independently; receives minimal guidance
  • Acts as a resource for colleagues with less experience
  • Uses best practices and knowledge of internal or external business issues to improve products/services or processes
  • Typically resolves complex problems or problems where precedent may not exist
  • Often leads the work of project teams; may formally train junior staff
  • Typically requires a minimum of 10years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent experience.

Work Arrangement: Fully Remote; Must be able to travel to an Arrow office location as requested by Arrow leadership.

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Short-Term/Long-Term Disability Insurance
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Paid Time Off (including sick, holiday, vacation, etc.)
  • Tuition Reimbursement
  • Growth Opportunities
  • And more!

Annual Hiring Range/Hourly Rate:

$126,300.00 - $200,204.00

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer. 


Location:

US-AZ-Arizona (Remote Employees)


 

Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.


Time Type:

Full time


Job Category:

Sales

EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)


We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

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