German speaking Customer Service position- Remote

Remote German + English Customer Service Representative (Athens, Greece)

Start Date: 26 December 2025
Location: Athens, Greece (Remote)
Schedule:

• MondayFriday: 10:00 a.m. 6:30 p.m.

• SaturdaySunday: 11:00 a.m. 7:30 p.m.
  (5 working days per week, 40 hours total)

About the Role

We are looking for a German + English speaking Customer Service Representative to join an international team based in Athens. In this role, you will provide high-quality support to customers through phone, email, and chat helping to resolve issues, answer inquiries, and ensure customer satisfaction.

This is a fully remote position in Greece, ideal for individuals who enjoy helping others and thrive in a multicultural environment.

Key Responsibilities

• Provide customer support in German and English via phone, email, and chat

• Assist customers with product or service-related inquiries

• Resolve issues efficiently and professionally

• Keep accurate records of customer interactions

• Collaborate with team members and follow company procedures

Requirements

• Fluent in German (C1+) and English (B2+)

• Excellent communication and problem-solving skills

• Comfortable using computer systems and multitasking tools

• Previous experience in customer service is an advantage

• EU work permit or Greek residence

Salary & Benefits

Salary: 1,380 gross/month × 14 payments per year

Benefits:

• 14 salaries annually (12 monthly + 1 Easter + 1 split between Summer & Christmas)

• Private Health & Life Insurance

• Performance bonus

• 25 days of paid annual leave

• 50 monthly meal voucher

• Permanent contract

How to Apply

Click the Apply button
OR
Send your English CV directly to:
amanda.kiss@cbtalents.org