Key Facts

Remote From:

Full time

Mid-level (2-5 years)

English

Hard Skills

Dispute Management Service Component Architecture RocksDB Software Architecture Technical Leadership Service Integration And Management Solution Architecture ServiceNow Business Process Automation Enterprise Architecture Cross-Functional Collaboration Stakeholder Communications Product Requirements Documents

Other Skills

•
Team Leadership

Roles & Responsibilities

Strong experience in ServiceNow architecture and platform capabilities.
Hands-on expertise with Field Service Operations (FSO) module.
Experience implementing Dispute Management workflows and processes.
Proven technical leadership experience (4–5 years as Tech Lead) in ServiceNow implementations.

Requirements:

Design and architect ServiceNow solutions with a focus on FSO (Field Service Operations).
Implement and optimize Dispute Management functionality within the ServiceNow ecosystem.
Lead solution design discussions with business stakeholders and translate requirements into scalable architecture.
Provide technical leadership and governance across ServiceNow development teams.

Soltia

About Soltia

We love technology, we love design and we love quality. Our diversity makes us unique and our inclusive workplace culture embraces individual differences by creating a sense of belonging and respect to all. With us, each individual is her/himself and respects others for who they are!Diversity and inclusion is the part of the DNA of Soltia.Soltia is an IT consulting company founded 2004 in Australia and 2012 in Stockholm, Sweden.We have our own employed consultants and also with 14+ years of experience in the industry a network of thousands of sub-contractors. Our consultants are at the forefront of development and strive to become even better in their areas of expertise in order to always be able to solve our customers' challenges.

Company type: SME

Founded: 2018

Company size: 11 - 50

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Job description

Company Description

Aqilea is an IT and engineering consulting partner that helps companies get more out of their technology and operations. With teams in Stockholm and Bangalore, we work closely with our clients to build solutions that fit their needs - from software development, AI and infrastructure engineering to industrial automation and embedded systems.

We combine strong technical expertise with a practical, business-focused approach to help organizations modernize, improve security, and scale with confidence. Above all, we focus on long-term partnerships built on trust, quality, and real results.

With us, you have great opportunities to take real steps in your career and the opportunity to take great responsibility.

About the Role

Company: Aqilea India

Role: ServiceNow Solution Architect – FSO

Exp Range : 5 to 8 years

Work Location : Bangalore(Remote)

Role Overview
We are seeking an experienced ServiceNow Solution Architect with strong expertise in Field Service Operations (FSO) and Dispute Management functionality. The ideal candidate should have hands-on architecture and design experience on the ServiceNow platform and should also have 4–5 years of prior experience as a Tech Lead managing ServiceNow implementations.

Key Responsibilities

Design and architect ServiceNow solutions with a focus on FSO (Field Service Operations).
Implement and optimize Dispute Management functionality within the ServiceNow ecosystem.
Lead solution design discussions with business stakeholders and translate requirements into scalable architecture.
Provide technical leadership and governance across ServiceNow development teams.
Ensure best practices in ServiceNow platform architecture, integrations, and workflow automation.
Collaborate with cross-functional teams to ensure seamless implementation and deployment.
Review and guide technical implementations performed by development teams.

Required Skills

Strong experience in ServiceNow architecture and platform capabilities.
Hands-on expertise with Field Service Operations (FSO) module.
Experience implementing Dispute Management workflows and processes.
Solid understanding of ServiceNow scripting (JavaScript, Glide APIs), integrations, and CMDB.
Proven technical leadership experience (4–5 years as Tech Lead) in ServiceNow implementations.
Ability to design scalable enterprise ServiceNow solutions.