Field Service Engineer - NAGOYA

At first glance, you’ll see that for more than 80 years we’ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. Look again and you’ll see we are invested in you, providing the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we’re working at the pace of change to improve patient lives with diagnostic tools that address the world’s biggest health challenges. 

The Field Service Engineer (FSE) for Beckman Coulter Diagnostics is responsible for whole Customer Service Support agenda of Beckman Coulter KK.  Depending on your preference and suitability, there are carrier options within the department such as Technical Support, Customer Training Center and Call Center for the future.

This position is part of the Beckman Coulter Japan Diagnostics West Field Service team located in Nagoya and will be remote work at Beckman Coulter.  Our vision is to relentlessly reimagine healthcare, one diagnosis at a time.

You will be a part of the Beckman Coulter Diagnostics West Field Service and work as a Nagoya area Field Service Engineer.  You will report to DX Nagoya Field Service Supervisor or Manager.

In this role, you will have the opportunity to:

• Achieve the maintenance and improvement of customer satisfaction through service support activities in Nagoya areas (Nagoya, Kanazawa and Shizuoka).
• Learn several product line instruments maintenance skills.
• Work with other Customer Support organizations such as Field Application Specialists, Technical Support and Call Center for maintain existing customers. 

The essential requirements of the job include:

• Working experience in Customer Service Team for 3 years.※臨床工学技士／ 臨床検査技師経験のみの方も検討可能
• Advance skill/knowledge of Service Engineer.
• Experience department business goal management.  (Revenue, inventory control etc)

It would be a plus if you also possess previous experience in:

• Working experience in medical diagnostic company.
• English ability ※Actual case of using English is to understand product manuals in English. (Translation tool can be used)

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work part of the time at the Company location identified above and part of the time remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.