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Loss Prevention Coordinator

Key Facts

Full time
Expert & Leadership (>10 years)
English

Other Skills

  • Investigation
  • Analytical Skills
  • Microsoft Office
  • Report Writing
  • Problem Solving
  • Communication
  • Adaptability
  • Ethical Standards And Conduct
  • Teamwork
  • Customer Service
  • Detail Oriented
  • Reliability

Roles & Responsibilities

  • Business Management Certificate or Degree
  • Valid Driver’s License
  • Valid Alberta Security license
  • CannSell Cannabis License

Requirements:

  • Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets
  • Audits our current POS system by store to identify issues
  • Monitors inventory to identify issues at store level
  • Investigates suspicious customer and/or employee activity remotely via CCTV

Job description

Overview:

As our organization continues to grow, we are looking for a Loss Prevention Coordinator (Edmonton, AB) who will play a key role in protecting our business operations and supporting our Canna Cabana store teams. This role is responsible for assisting with investigations, analyzing loss trends, and helping implement programs that strengthen asset protection and compliance. The ideal candidate is highly organized, investigative in nature, and committed to maintaining a secure and accountable workplace.

 

The Loss Prevention Coordinator is responsible for investigating preventable loss in our retail stores in the Edmonton, AB and conducts store audit procedures.The ideal candidate is highly dependable, demonstrates ethical and safe work practices, has a high level of discretion and is passionate about loss prevention initiatives. The successful candidate will live in the Edmonton area and be able to drive to our many stores in this geographical area and you will work flexible hours to accommodate hours of operations for stores.

In this role, you will embody our value of Doing the Right Thing by protecting People, Assets, and Brands. You will work in an energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our brand power, enduring customer relationships, and exuding our commitment to team and values. You will be responsible for identification and mitigation of external theft and fraud trends within a specific market and group of stores.

Responsibilities:

 

  • Identifies, recommends, and implements systems to minimize loss of merchandise, money, or company assets.
  • Audits our current POS system (Point of Sales System) by store to identify issues.
  • Monitors inventory to identify issues at store level.
  • Investigates suspicious customer and/or employee activity remotely via cctv camera.
  • Conducts periodic audits to confirm video surveillance systems are working properly.
  • Works with finance team to ensure cash is accounted for both in the back end and in the POS system.
  • Develops and implements policies and procedures to prevent theft at point of sale or inventory storage areas.
  • Conducts remote audits via cctv for a variety of different investigations, prepares reports on the findings of the audit.
  • Researches, suggests, and implements additional security measures.
  • Assist with other duties as required.

 

Qualifications:
  • Business Management Certificate or Degree.
  • Valid Driver’s License.
  • Valid Alberta Security license.
  • CannSell Cannabis License.
  • Experience in a cannabis environment would be preferred.

  • 1 – 3 years of experience in retail loss prevention, security, or law enforcement.
  • Strong communicator.

  • Customer service driven.

  • Knowledge of retail operations and loss prevention strategies and procedures.

  • Strong analytical and problem-solving skills.

  • Working knowledge of the criminal code.

  • Proficient with Microsoft Office Suite or related software to prepare reports and documentation.

 

About Us:

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

 

  • Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200 plus current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
  • Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
  • Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
  • E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

Brands: High Tide’s industry-leading and consumer-facing brand roster includes Queen of Bud™, Cabana Cannabis Co™, Daily High Club™, Vodka Glass™, Puff Puff Pass™, Dopezilla™, Atomik™, Hue™, Evolution™ and more.

 

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

 

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

 

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

 

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

 

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

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