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Project Manager

Roles & Responsibilities

  • Demonstrated experience managing medium-scale or cross-functional projects with multiple stakeholders.
  • Proficiency in project management methodologies (traditional, agile, and hybrid) and ability to apply the right approach based on project needs.
  • Proven experience delivering end-to-end software development projects.
  • Experience using software delivery tools and metrics such as Jira and GitHub.

Requirements:

  • Define, plan, and execute medium-scale projects or sub-projects.
  • Apply TM Forum’s standard project management methods and tools in line with the Collaboration Playbook.
  • Develop realistic project plans including deliverables, milestones, timelines, and resource requirements.
  • Monitor progress and manage risks, changes, issues, and communications with stakeholders.

Job description

Project Manager

Location: South Africa

Introduction to TM Forum

TM Forum is a global alliance of telco and tech companies, leading the industry in defining the building blocks for new operating models, impactful new partnerships, and advanced software platforms. TM Forum helps its members unlock the value of data to create nearly endless opportunities for players across the communications ecosystem. At DTW – Ignite, Accelerate and Collaboration events, TM Forum provides a platform for industry change-makers to share ground-breaking innovation, market developments, product launches and business transformation journeys. We are the only industry body to count the world’s top 10 CSPs and all the key hyperscalers as active, strategic members. With over 800 members, we are on a mission to reinvent the telco industry as a vibrant part of the digital landscape – and a driving force in shaping its future. To find out more, visit: tmforum.org.

Role Overview

We are seeking a proactive and capable Project Manager to join TM Forum’s Project Management Office. In this role, you will be responsible for the planning, coordination, and delivery of medium-scale or moderately complex projects that support TM Forum’s Mission programs— and foundational projects supporting the Open Digital Architecture (ODA).

You will work across departments, managing internal and external stakeholders, ensuring delivery is on time, within scope and budget, and aligned with TM Forum’s quality standards. This is an exciting opportunity for a developing project manager to make a meaningful contribution in a fast-paced and collaborative environment.

Key Responsibilities

  • Take responsibility for the definition, planning, and successful execution of medium-scale projects or sub-projects.

  • Apply TM Forum’s standard project management methods and tools, in line with the Collaboration Playbook.

  • Develop realistic and achievable project plans, including deliverables, milestones, timelines, and resource requirements.

  • Manage risk, change control, and issue resolution throughout the project lifecycle.

  • Monitor and report on project progress, adjusting plans as needed to stay within agreed cost, time, scope, and quality parameters.

  • Facilitate effective collaboration across teams and ensure alignment between all project stakeholders.

  • Ensure regular communication and project updates to internal and external stakeholders.

  • Conduct project closure activities, including documentation and lessons learned, contributing to continuous improvement across the PMO.

Skills & Experience

  • Demonstrated experience managing medium-scale or cross-functional projects with multiple stakeholders.

  • Proficiency in project management methodologies (traditional, agile, and hybrid), with the ability to apply the right approach based on project needs.

  • Proven experience in managing the delivery of end to end software development projects.

  • Strong planning and organizational skills, with a detail-oriented and proactive mindset.

  • Ability to work both independently and collaboratively, managing competing priorities effectively.

  • Experience using software delivery tools and metrics such as Jira and Github.

  • Effective verbal and written communication skills, including stakeholder engagement and reporting.

  • Experience in telecoms, digital services, or standards development environments is an advantage but not required.

Additional Information

This role is ideal for candidates looking to advance their project management career in a purpose-driven, global organization shaping the future of the digital industry. You will be supported by senior leaders and collaborative peers, with room to grow your capabilities and impact.

Diversity & Inclusion at TM Forum

At TM Forum, we’re building a workplace where everyone can belong, feel respected, supported and able to do their best work. We welcome talent from all walks of life to join our global community, which is made stronger by the different perspectives, backgrounds and experiences each person brings. We hire based on skills, potential and values, never on assumptions about who someone is or where they come from. We actively work to ensure our recruitment and people practices are fair, inclusive and free from bias.

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